"it was an ideal location to go snowboarding or skiing. Our room was ready when we got there and we arrived a few hours early"

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"晴天、滞在時に雪が降り、浅間山の写真がいっそう綺麗に取れました。お庭も生活感なく、非日常を満喫しました。スタッフもprofessionalでホテルライフを楽しみました。ありがとうございました。"

"景色、静寂、スタッフ対応が良かった。"

"Great location, walkable to the JR station and Prince Shopping complex and Rooms are "

"客室でタバコが吸える部屋がある"

"Very good location"

"ご飯美味しく景色もきれいでした😄"