Find all hotels by Independent in Tuxtla Chico

"This was a really nice hotel, however, as we were sitting at the pool (the only white people), the server was bringing food and drinks to everyone poolside but would not even LOOK at us, or acknowledge that we were there. We had to walk inside to order a drink to take back to the pool. The front desk woman told us she would call a taxi for the airport in the morning, but then seemed put out when we came and asked her if she could help us with that. Bedding was comfortable, room was nice, pool was nice but the guy at the pool ruined it for us."

"Great customer service "

"La piscina esta bastante deteriorada y los baños comunes no tenian jabon de manos ni papel higiénico "

"It was OK. It was really noisy, but it served its purpose."

"The staff was very rude"

"This place was extremely tired. Broken furniture and plumbing, etc. however, it got the job done. The aerobics studio that starts at 8 AM directly below the room is a little jarring."

"The hotel is nice and the staff were very accommodating and polite. The street the hotel is on is just OK and there’s not a lot of places to eat that are close. The downtown area is a 10 minute walk so if you don’t mind walking, it’s good otherwise it’s a good value"

"The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!"