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Una Vida

4.5 star property
Suburban hotel with a full-service spa and a coffee shop

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Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers
Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Snack bar
Reception
Luxury House | View from room
Located near Tulum Mayan Ruins, Una Vida offers a luxury retreat with a poolside bar and Mexican cuisine at Ananda. Indulge in al fresco dining, explore the garden, or rejuvenate with a massage at the onsite spa. With free in-room WiFi and helpful multilingual staff, your stay is sure to be an unforgettable getaway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Breakfast available
  • Parking included
The current price is SAR 435
SAR 564 total
includes taxes & fees
25 Sep - 26 Sep

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Room options

Check availability for these dates

Tonight

Sep 3 - Sep 4
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Tomorrow

Sep 4 - Sep 5
Check availability for tomorrow Sep 4 - Sep 5
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Showing 5 of 5 rooms

View all photos for Jungle Studio

Jungle Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Jungle Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Pillowtop bed
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

Luxury House | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Pillowtop bed
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Pillowtop bed
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Pillowtop bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Una Vida is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Traveling with kids? Consider Xel-Há Park and Holistika Art Walk. Looking to get your feet wet? Scuba diving, snorkeling and fishing adventures can be found near the property.
Visit our Tulum travel guideOpens in a new window
Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 5.4 km
  • Tulum National Park - 7 min drive - 5.2 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Las Palmas Public Beach - 10 min drive - 6.7 km
  • Playa Paraiso - 12 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Burrito Amor - ‬9 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Palma Central - ‬4 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk
  • ‪Los Morros Veleta - ‬10 min walk

About this property

Una Vida

Luxury family-friendly hotel near Tulum Mayan Ruins
You can look forward to a terrace, a coffee shop/cafe, and a garden at Una Vida. Treat yourself to a massage at the onsite spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Coffee/tea in the lobby, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Una Vida boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Balconies or patios, ceiling fans, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 9:00 PM

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–9:00 PM.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Una Vida?

Self parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Una Vida?

Check-out is at noon.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 2 mi (3 km).

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Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 269 reviews
Rating 8 - Good. 52 out of 269 reviews
Rating 6 - Okay. 11 out of 269 reviews
Rating 4 - Poor. 1 out of 269 reviews
Rating 2 - Terrible. 7 out of 269 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Leonteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful…. I will be returning Great staff… attentive
Stayed 4 nights in Jul 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Jul 2025

10/10 Excellent

Baruni

Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025

8/10 Good

Rob

Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025

8/10 Good

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

shamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
Stayed 4 nights in Feb 2025

8/10 Good

Queonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
Stayed 5 nights in Aug 2025

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Will definitely return back.
Stayed 1 night in Jan 2025

8/10 Good

Chad E

Liked: Cleanliness, staff & service
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Stayed 4 nights in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Taylor

Beautiful hotel with amazing staff.
Stayed 4 nights in Aug 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Stayed 7 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Dec 2024

10/10 Excellent

kye

Liked: Cleanliness, amenities, property conditions & facilities
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yevheniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Stayed 1 night in Nov 2023

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The staff was absolutely excellent! I will definitely come back.
Stayed 2 nights in Sep 2023