Perfectly Located in Aldea Zama this 3 bedroom penthouse with private pool is perfect for your Tulum getaway. Spacious living and dining areas, fully equipped kitchen, outdoor terrace on main level plus an expansive private rooftop with separate bedroom and large plunge pool. Work from home with the high speed wifi great for streaming and video calls. Walk to shopping, dining and groceries just minutes from Tulum Beach! Our guests receive access to Gitano, Le Zebra, Lula, and Soy Tulum Beach Clubs.
Full concierge services available- beach clubs, private chefs, yachts, grocery service, laundry valet and more. This 2 floor apartment with 3 bedrooms and a private rooftop with large swimming pool. Lots of natural light and ample space for your group!
Full concierge services available- beach clubs, private chefs, yachts, grocery service, laundry valet and more. This 2 floor apartment with 3 bedrooms and a private rooftop with large swimming pool. Lots of natural light and ample space for your group!
Available via chat and in person locally if needed. After booking you will receive an optional link to check in via our exclusive guest app. Here you will find maps links, access info, area/general info be able to make beach club reservations, book concierge services and more!
Tulum is growing by leaps and bounds! so it is normal to see constructions in the surroundings. Fortunately, there are not constructions adjoining us.
Power outages are not uncommon in Tulum right now. We do our best to keep our guests comfortable when this happens but want you to be aware of the possibility in advance. If the power goes out often the water is connected. These services are typically restored in a couple of hours.
-Please no smoking inside the property
-Please do not sit on furniture with wet swimsuits or sunscreen/oils
-Please do not touch pool equipment, call host if you need assistance
-Please use coasters under drinks on furniture
-Concrete is porous and stains, if you spill something please clean it up
-Please turn AC off when you are not at home.
-Please be respectful of neighbors, quiet hours between 10pm and 8am
-Please place toilet tissue in baskets provided, do not flush tissue or objects down the
toilet.
-Do not sit, lean, or stand on concrete sinks or countertops. Concrete is fragile, cost of replacement is $100 usd
-Please contact host with any wifi issues.
-Guest stays longer than 7 days we suggest a second cleaning
-Guests staying in the home are the only people allowed at the residence, no parties or events unless expressly approved by host prior to check-in
-Do not climb or touch trees, note that some trees in the Yucatan are poisonous and can cause serious injury
-In case the electricity supply is cut by Tulum's electric company (CFE) or water supply is cut by CAPA, this will not be grounds for requesting a refund. The host is not responsible for any unexpected service interruptions provided by these companies.
-Most of the streets in Tulum are rustic and unpaved. Please keep in mind that you are in the jungle.
-If you report an issue at the property and our team is able to resolve it the same day in a reasonable period of time this is not a cause to request a refund.
-Any damage caused during your stay must be reported, and the guest will be responsible for covering repair costs. If any linens (towels, sheets, etc.) are stained with feces, blood, or any stains that cannot be removed by washing, the guest will be charged for replacement
