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Maya Tulum by G Hotels

3.5 star property
Travelers find tranquility at this peaceful retreat near Playa Ruinas, where detox wraps and deep-tissue massages complement sunny afternoons by the pool

Choose dates to view prices

Maya Tulum by G Hotels, near Tulum Beach, offers true relaxation. Enjoy the rejuvenating spa, garden views from the terrace, and on-site designer stores. The outdoor pool has comfy sun loungers, and the multilingual staff is praised for their helpful service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
The current price is SAR 235
SAR 297 total
includes taxes & fees
2 Jun - 3 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Maya Tulum by G Hotels?

As of 25 Jumada I 2026, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on 2 Jumada II 2026 start from SAR 235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Check-out is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park, and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 210 out of 438 reviews
Rating 8 - Good. 83 out of 438 reviews
Rating 6 - Okay. 52 out of 438 reviews
Rating 4 - Poor. 41 out of 438 reviews
Rating 2 - Terrible. 52 out of 438 reviews

Reviews

Verified

10/10 Excellent

niraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing grounds. Concientious and friendly staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

SINAN

Liked: Cleanliness, staff & service
Location next to the beach was nice. Staff was very friendly. Room was clean & neat. Amenities are few, and food service really needs work.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing!!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! Beautiful rooms & great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jillian

Liked: Cleanliness, amenities
The rooms are beautiful and just as pictured. The beach was perfect and very quiet.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Linda R

Liked: Cleanliness
Bare in mind, this was our first trip to Mexico. The staff were friendly and very helpful. The front desk helped us to atrange airport transport and a tour. The room was clean and well cared for. It was wonderful having a small private "yard" and also being steps from the beach. Food on the premises was limited, expensive and the portions were extremely small. Bottled water was not provided.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Aelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Tabatha

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right beside the ocean, hearing the waves at night, was calming and lovely. And the pool on the beach is perfection.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very relaxing place.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
i love the location. the beach is stunning.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and they gave me an ocean view so it was very beautiful!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

I love it here. My first visit was in 1995 and I continue to love it. It’s so well located and feels wonderful
Stayed 3 nights in Feb 2025
Verified

8/10 Good

mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the perfect place to relax
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Was a nice and beautiful aside from the pungent smell of the bathroom sewer system. Overall, the views were wonderful and it was very relaxing.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hut accommodation! Great staff, service and vibe! Did not like seaweed (and odor) in front of the restaurant but staff are working to clean. Would definitely return!!!
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Noemi

Liked: Cleanliness, amenities
We upgraded our room to ocean front with mini pool. The mini pool didn’t have jets (looked like they have jets but apparently it was not functioning at all). The room was clean and bed was comfortable. It needs minor maintenance, however. The cabinets were dusty, one of the cabinet doors didn’t have a knob, one of the taps was spraying water all over when you turn it on, so we can only use the other tap. The towels were worn out and had stains. The nespresso coffee cups were not complimentary (they charged $360 MXCN for 6), water was also not complimentary. Theu don’t even have milk available to use for coffee. We didn’t eat at the onsite restaurants, so I don’t know if the food is good. The beach area were the beach chairs where was always disorganized. Everything were all over the place. Nobody seemed to arrange them nicely. We didn’t go in the water, it didn’t look appealing. Beach was full of sargassum. The resort grounds is nice overall, surrounded with plants and trees. The staff are friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rajvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and clean. The staff was super-friendly and helpful. It would be great if they clean the beach regularly.
Stayed 3 nights in Jun 2024