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Majaro Hotel Tulum

3.5 star property
Comfortable Mediterranean hotel near Tulum National Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Majaro Hotel Tulum

Poolside bar
Aerial view
Premium bedding, down comforters, memory foam beds, minibar
Mini-fridge, eco-friendly cleaning products
Outdoor banquet area
Reviews
8.6

Excellent

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)100 min drive

Most relevant reviews

Room options

Deluxe Room

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Elite Room

Highlights

Deck/patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

ONE BEDROOM SUITE WITH PLUNGE POOL

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

TWO BEDROOM WITH PLUNGE POOL

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Tulum

Majaro Hotel Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum National Park - 5 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 16 min walk
  • Rossina Cafe - 18 min walk
  • Los Aguachiles - 17 min walk
  • Cafeteria Hunab Ku - 17 min walk
  • El Agavero - 14 min walk

About this property

Majaro Hotel Tulum

Hotel near Tulum Beach
Consider a stay at Majaro Hotel Tulum and take advantage of a swim-up bar, a poolside bar, and a rooftop terrace. Treat yourself to a massage or other spa services. The on-site coffee shop, Tablo, features happy hour. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, sun loungers, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Outdoor furniture, multilingual staff, and luggage storage
  • Guest reviews give good marks for the pool and helpful staff
Room features
All guestrooms at Majaro Hotel Tulum include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds, down comforters, and free cribs/infant beds
  • Eco-friendly toiletries and hair dryers
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 200-500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Tablo

Things to do

  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • 1 stairs to reach property
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 630 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number OMA211029MB8

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Majaro Hotel Tulum Hotel
Majaro Hotel Tulum Tulum
Majaro Hotel Tulum Hotel Tulum

Frequently asked questions

Does Majaro Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is Majaro Hotel Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Majaro Hotel Tulum?

Self parking is free at this property.

What time is check-in at Majaro Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Majaro Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Majaro Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Majaro Hotel Tulum located?

Located in La Veleta, this hotel is 1.2 mi (1.9 km) from Hospital de Tulum and 2.7 mi (4.3 km) from Tulum Beach. Dos Aguas Park and Tulum National Park are also within 2 mi (3 km).

Majaro Hotel Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 75 reviews" "
Rating 8 - Good. 15 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

2/10 Terrible

Jesús

Stayed 1 night in Jan 2024

10/10 Excellent

habib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Kattina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Latasha

Liked: Staff & service
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Nov 2023

6/10 Okay

Ilona

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. They were very attentive to our needs
Stayed 4 nights in Sep 2023