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Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Exterior
Point of interest
Bar (on property)
Restaurant
Tulum National Park is at your doorstep when you stay at Kimpton Aluna Tulum, an IHG Hotel. Relax by one of the 2 outdoor pools with cabanas and sun loungers or rejuvenate with a body treatment, body scrub, or massage at Qi Ja´Spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Gym
The current price is SAR 319
SAR 470 total
includes taxes & fees
4 Sep - 5 Sep
Spa

Spa

Qi Ja´Spa has couples treatment rooms. The hotel's spa offers massages as well as treatments such as body scrubs and facials.

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Zama, a neighborhood in Tulum, Kimpton Aluna Tulum by IHG is near theme parks and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Don't miss out on a visit to Xel-Há Park. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with ziplining, ecotours, and hiking/biking trails.
Visit our Tulum travel guideOpens in a new window
Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 2 min drive - 2.5 km
  • Las Palmas Public Beach - 5 min drive - 3.9 km
  • Gran Cenote - 5 min drive - 6.0 km
  • Playa Paraiso - 7 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Escama - ‬10 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪El Capitán - ‬14 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬12 min walk
  • ‪Rossina - ‬11 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Kimpton Aluna Tulum by IHG provides a poolside bar, a terrace, and a garden. Treat yourself to a body treatment, a body scrub, or a massage at Qi Ja´Spa, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour gym.
You'll also enjoy perks such as:
  • 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and babysitting (surcharge)
  • A banquet hall, ATM/banking services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch Smart TVs with Netflix and streaming services
  • Balconies or patios, wardrobes/closets, and ceiling fans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum by IHG have a pool?

Yes, this property has 2 outdoor pools.

Is Kimpton Aluna Tulum by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kimpton Aluna Tulum by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Kimpton Aluna Tulum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton Aluna Tulum by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kimpton Aluna Tulum by IHG located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Playa Paraiso. Gran Cenote and Cenote Manatí are also within 9 mi (15 km).

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Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 284 reviews
Rating 8 - Good. 52 out of 284 reviews
Rating 6 - Okay. 20 out of 284 reviews
Rating 4 - Poor. 6 out of 284 reviews
Rating 2 - Terrible. 9 out of 284 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-tier.
Stayed 3 nights in Aug 2025

8/10 Good

Lakiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Kimpton Aluna Tulum! Jonathan and Jesus at reception were super friendly and helpful, and Charlie at Parallel restaurant was kind and attentive. The hotel is clean, stylish, and relaxing. Only wish the balconies were more soundproof, as some guests were a bit loud. Overall, loved the service and vibe here!
Stayed 5 nights in Aug 2025

10/10 Excellent

MA FERNANDA DE

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 4 nights in Aug 2025

8/10 Good

Serenity

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Stayed 4 nights in May 2025

10/10 Excellent

Sheila

Liked: Amenities
Excellent location and staff is very friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamaya

Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo Altamirano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

10/10 Excellent

Thu Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiana

Liked: Cleanliness
It’s absolutely AMAZING!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel. Great pool!
Stayed 2 nights in Apr 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my first time in Mexico!
Stayed 3 nights in May 2025

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and staff. I arrived in a mood. My suitcase was busted. My Airbnb had turned out to be crap. Juan greeted me in the driveway with a smile and a cool drink. They took care of my bags. I was shown to a very clean and comfortable room in moments. Staff came around to clean daily. Staying at the Kimpton was just the reset I needed.
Stayed 3 nights in Jun 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service
Loved it here! The staff were fantastic. It was quiet and away from the craziness! We will definitely be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jasleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff was very attentive and friendly. Enjoyed the breakfast, and the pools were awesome.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing its so green there and nice and quiet ,our room was fantastic right by the pool and we have our own bed on the patio and we will go chill on the roof top by the pool and the staff so nice very friendly i will definitely go there again loved it
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite and service from all areas were fantastic! I will miss my favorites for sure ! The hotel is very peaceful and lives up to expectations. I will return and recommend to others !
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a nice neighborhood. Feels upscale for the price. The only con would be the grounds and leaves in and around the main pool area need to be swept and cleaned daily.
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were clean and spacious and the staff was very helpful. We had to check out later because there was a flight delay and they accommodated us.
Stayed 2 nights in Mar 2025

6/10 Okay

Estely

Liked: Staff & service
The hotel and rooms is in very good condition with friendly staff. The location is not the best though. 30min drive to tulum beach and area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Drexel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to many dining options
Stayed 4 nights in Oct 2024