At KAHATSA' boutique hotel, you can look forward to free breakfast (local cuisine), a rooftop terrace, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool
Outdoor furniture, an elevator, and concierge services
A nature reserve, luggage storage, and smoke-free premises
Room features
All guestrooms at KAHATSA' boutique hotel feature thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and bathrobes.
Other amenities include:
Bathrooms with showers and hair dryers
43-inch Smart TVs with Netflix, Hulu, and streaming services
Wardrobes/closets, digital channels, and coffee/tea makers
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Beach shuttle (surcharge)
Food and drink
Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Guidebooks
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Business services
Business center
Outdoors
In a nature reserve
Outdoor furniture
Rooftop terrace
Spa
In-room massages
Accessibility
Elevator (84 inch wide door)
More
Communal living room
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
More
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
We should mention
Pool access available from 8:00 AM to 10:00 PM
Frequently asked questions
Does KAHATSA' boutique hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.
Is KAHATSA' boutique hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at KAHATSA' boutique hotel?
There is free parking nearby.
What time is check-in at KAHATSA' boutique hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at KAHATSA' boutique hotel?
Check-out is at 11:00 AM.
Where is KAHATSA' boutique hotel located?
Located in Tulum City Center, this hotel is within a 15-minute walk of Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins is 1.8 mi (2.9 km) away.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
KAHATSA' boutique hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 31 out of 43 reviews
10 - Excellent
31
Rating 8 - Good. 5 out of 43 reviews
8 - Good
5
Rating 6 - Okay. 5 out of 43 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 43 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 43 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Superb hotel!
Matteo
Stayed 1 night in Jan 2025
10/10
Great staff
RACHID
Stayed 3 nights in Jan 2025
10/10
The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.
Raynoa
Stayed 4 nights in Dec 2024
10/10
Excellent hotel. Clean and peaceful. Wonderful staff!
Norma
Stayed 2 nights in Jul 2024
10/10
My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.
Adriana
Stayed 2 nights in Jan 2025
8/10
Property felt safe and secure. Staff were very friendly and helpful. Wifi was bad and breakfast could have included some various condiments, but was otherwise decent for an included deal.
Mackenzie
Stayed 2 nights in Nov 2024
6/10
No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.
Robert
Stayed 5 nights in Feb 2025
10/10
This is a hidden gem in Tulum. Excellent staff. Zen vibes. Every detail with an artistic touch. Great water pressure. Very clean. Very safe part of town. Next to Supermarket! The best bang for the buck in Tulum.
Anand
Stayed 1 night in Jul 2024
6/10
The property needs some basic attention. However for the price it was worth it. A couple of things to note. They need to clean the bathroom drains. The first room I was checked into was stinky. The smell was coming from the drains. The second room was better but the drains in the shower and sink were slow and made the bathroom smelly. But not the room. Clean the drains! I didn’t try the breakfast included. Across the street is a nice cafe with good coffee and breakfast items. Lastly, I only saw two rooms but it appeared that most rooms have no windows or a small column window by the front door. I’ve never experienced a windowless hotel before. I wouldn’t stay, again.
Thomas
Stayed 6 nights in Mar 2025
6/10
Hace falta mas variedad de desayunos por lo que pagas, con la atencion todo bien
William
Stayed 2 nights in May 2025
10/10
Recomiendo ampliamente, no le falta absolutamente nada y está súper barato
Yunuen
Stayed 3 nights in May 2025
10/10
Relajante
BLANCA
Stayed 1 night in Apr 2025
10/10
Chase
Stayed 2 nights in Mar 2025
10/10
Es una propiedad bastante cómoda
Tranquila tiene un toque bastante deferente a lo acostumbrado con sus hermosos jardines y la piscina en la zona superior en el desayuno el personal bastante atento en la recepción también todo muy cómodo
Cesar
Stayed 1 night in Mar 2025
10/10
El personal de recepcion y comedor muy atentas . Confortable , limpia y segura. Me encanto.
Mirna
Stayed 2 nights in Feb 2025
10/10
Robert
Stayed 1 night in Feb 2025
6/10
This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.
Estela Uribe
Stayed 1 night in Feb 2025
8/10
rabea aouicha
Stayed 2 nights in Feb 2025
4/10
Arrivée difficile: escaliers à descendre pour accéder à la réception. Graviers partout donc pas possible de faire rouler les valises. Chambres salles, avec des cafards et des moustiques. Piscine salle, au point que nous n'avons pas osé y aller. Je ne recommande pas. Réclamation faite directement sur place, geste commercial accordé, c'est le bon point.
Verified traveler
Stayed 2 nights in Jan 2025
10/10
Andres
Stayed 2 nights in Jan 2025
6/10
Waren nur eine Nacht hier und hatten aufgrund der guten Bewertungen gebucht, die wir leider nur zum Teil nachvollziehen konnten. Sehr nett war der Service. Die Frühstücksoptionen waren sehr eingeschränkt. Parkmöglichkeiten unmittelbar beim Hotel waren keine vorhanden. Und im Zimmer haben wir uns ein etwas eingesperrt gefühlt, da es keinen Balkon und keine Fenster gab, sondern nur eine Milchglasscheibe zum Gang gab.