Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Addy Tulum
Hotel Addy
Addy Tulum
OYO Hotel Addy
Hotel Addy Hotel
Hotel Addy Tulum
Hotel Addy Hotel Tulum
Frequently asked questions
Is Hotel Addy pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Addy?
Self parking is free at this property.
What time is check-in at Hotel Addy?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Addy?
Check-out is at noon.
Where is Hotel Addy located?
Located in Tulum City Center, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 2.1 mi (3.3 km) away.
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Hotel Addy Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 71 reviews
10 - Excellent
8
Rating 8 - Good. 20 out of 71 reviews
8 - Good
20
Rating 6 - Okay. 23 out of 71 reviews
6 - Okay
23
Rating 4 - Poor. 12 out of 71 reviews
4 - Poor
12
Rating 2 - Terrible. 8 out of 71 reviews
2 - Terrible
8
7.0/10
Cleanliness
6.8/10
Staff & service
5.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10
Jonatan
Stayed 1 night in Mar 2022
8/10
Me sentí muy a gusto en este hotel
Otoniel
Stayed 3 nights in Feb 2022
4/10
Edwar
Stayed 6 nights in Jan 2021
8/10
Muy buen lugar, muy céntrico, todo tienes a la vuelta
Andrés
Stayed 1 night in Feb 2021
4/10
La limpieza pésima, apestaba el cuarto y eso no era del agrado de nosotros
Verified traveler
Stayed 1 night in Feb 2021
2/10
Jazmín sarai
Stayed 2 nights in Feb 2021
10/10
Very convenient and centrally located. I gad a big room with large bathroom, wall mounted tv and powerful air on . The breakfast is a bit basic but appropriate for the price
Pawel
Stayed 2 nights in Dec 2020
8/10
Great for price n location
Silvia
Stayed 1 night in Jan 2021
8/10
Great for price n location
Silvia
Stayed 1 night in Jan 2021
8/10
Great for price n location
Verified traveler
Stayed 1 night in Jan 2021
6/10
Fehlende / Kaputte Moskito-Netze fallen leider negativ ins Gewicht.
Das Personal ist super!
Verified traveler
Stayed 1 night in Dec 2020
10/10
It was a fair price for a room with air conditioning. Perfect location. Shower took a few minutes to warm up.
Isabel
Stayed 1 night in Dec 2020
2/10
Súper mal atendido por el Recepcionista pésimo su actitud súper desagradable me cobro en efectivo más de lo que pague en la página aunque me hizo el cargo expedía me cobro de más y toda la noche unos huéspedes estuvieron consumiendo bebidas la cual no dejaron dormir y fueron subiendo de todo su lenguaje no apto para niños
De nuevo al dirigirme al personal contestaron que no pueden hacer nada de nuevo la falta de profesionalismo y su falta de preparación resaltó de nuevo. En verdad desgraciadamente experiencia al ser una persona de la 3 edad y quedarse a descansar a si como el cobro independiente del Recepcionista más alto de lo que pague aquí en la página y luego me regresará lo que pague en la aplicación de expedía y que el costo que me cobrara en efectivo y me regrese lo que me cargaron a mi tarjeta es un abuso y una falta de respeto y su mal comportamiento a si los huéspedes deja una mala experiencia
Emilio
Stayed 1 night in Nov 2020
6/10
Verified traveler
Stayed 1 night in Nov 2020
10/10
Verified traveler
Stayed 1 night in Sep 2020
2/10
Verified traveler
Stayed 1 night in Aug 2020
8/10
Basic no frills Mexican hotel that needs some updating but it's not horrible, generally Clean and very friendly personnel in a great location
lennart
Stayed 1 night in Aug 2020
8/10
The location of this hotel was amazing we were just one block away from the main Avenue and it was close to a lot of different restaurants.The Room was amazing we really liked it, the outside of the building needed a little work but rather than that it was a pretty good choice.
Verified traveler
Stayed 2 nights in Aug 2019
8/10
Lisa
Stayed 2 nights in May 2019
6/10
The staff were very nice and helpful. However the water barely dripped out of the bathroom faucet, two out of three overhead lights did not work, the sheets on one bed had several rips in it, and there was a very strong smell (possibly cleaning solutions?) that came from the bathroom, made a person's eyes water. WiFi worked well, even in our room.
Janice
Stayed 2 nights in Apr 2019
6/10
Rundrum Arbeiter, die bis nach Mitternacht Lärm gemacht und in der Früh dauernd an irgendwelche Türen gedonnert haben. Pro Person nur 1 Handtuch. Beleuchtung sind eher Strahler. Frühstück sehr kärglich. Brot getoastet, aber schon kalt und hart...
Verified traveler
Stayed 1 night in Jan 2019
8/10
Erik
Stayed 5 nights in Jan 2019
4/10
Outside is quite rundown and it doesn’t get better in the room. Only 1 light working in the bedroom, hot water tap for the shower was really difficult to turn on and flow was poor.. the towels that were in the room when I arrived were damp. Breakfast was very basic.