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Corazon de Jade Tulum Downtown

2.5 star property
Hotel in Tulum with spa services and a 24-hour front desk

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Photo gallery for Corazon de Jade Tulum Downtown

Interior
Interior
Front of property - evening/night
Room with One Double Bed with Garden View Balcony and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi
Room with One Double Bed with Garden View Balcony and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

Room with King Bed with Balcony Garden View and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Balcony Garden View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

Room with One Double Bed with Garden View Balcony and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with One Double Bed with Garden View Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

Room with King Bed with Terrace Garden View and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Terrace Garden View and Private Bathroom

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

Room with Two Twin Beds with Balcony and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with Two Twin Beds with Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with Two King Beds with Street View and Private Bathroom

Room with Two King Beds with Street View and Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with Two King Beds with Street View and Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Private Bathroom

Room with King Bed with Private Bathroom | 1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with Two Queen Beds and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 4.7 km
  • Tulum National Park - 6 min drive - 4.9 km
  • Tulum Mayan Ruins - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 9 min drive - 6.4 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬2 min walk
  • ‪Encanto Cantina - ‬1 min walk
  • ‪Charlie's - ‬1 min walk
  • ‪Crazy Fish Tacos - ‬1 min walk
  • ‪Campanella Cremerie - ‬2 min walk

About this property

Corazon de Jade Tulum Downtown

Hotel near Tulum Mayan Ruins
At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer stores on site, and a garden. Treat yourself to a Swedish massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Corazon de Jade Tulum Downtown have perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking (max 7 spaces per unit)

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 20 2025 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 110 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Frequently asked questions

Is Corazon de Jade Tulum Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Corazon de Jade Tulum Downtown?

Self parking is free at this property.

What time is check-in at Corazon de Jade Tulum Downtown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Corazon de Jade Tulum Downtown?

Check-out is at noon.

Does Corazon de Jade Tulum Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Corazon de Jade Tulum Downtown located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.5 mi (4.1 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

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Corazon de Jade Tulum Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025

8/10

Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024

10/10

My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024

8/10

We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024

10/10

This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024

8/10

I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024

10/10

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024

10/10

The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Stayed 1 night in Jan 2024

10/10

Great room, great staff. Great value
Stayed 1 night in Nov 2023

10/10

I had a nice
Stayed 1 night in Sep 2024

2/10

Avoid this place!
Stayed 1 night in Jan 2025

8/10

Room looks very nice and clean.
Stayed 2 nights in Jun 2024

10/10

The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Stayed 7 nights in Dec 2023

10/10

This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024

10/10

Everything is very good
Stayed 3 nights in Feb 2024

10/10

Front desk were wonderful. Thanks
Stayed 4 nights in Jul 2023

10/10

We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024

10/10

Awesome
Stayed 1 night in Sep 2023

10/10

Great place with the best staff. Everyone was wonderful, friendly, and courteous. Would recommend this place to anyone visiting tulum who wants to stay in the downtown area. Great evening walk down the main drag. The hammock was a bonus to wind down after the day. A little far from the beach, but all affordable hotels are, so this is the one you should pick. Bike rentals on site for the beach journey.
Stayed 2 nights in Feb 2024

10/10

They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024

6/10

Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
Stayed 1 night in Apr 2024

10/10

Me gustó mucho la estancia Ü
Stayed 2 nights in Jun 2025

10/10

Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

10/10

Love love love this place
Stayed 5 nights in Mar 2025