Azucar Hotel Tulum

4.0 star property
Hotel on the beach, with 2 outdoor pools

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Photo gallery for Azucar Hotel Tulum

Egyptian cotton sheets, premium bedding, down comforters, minibar
Exterior
View from room
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Egyptian cotton sheets, premium bedding, down comforters, minibar
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio
You can look forward to designer stores on site, a coffee shop/cafe, and a bar at Azucar Hotel Tulum . With a private beach, free beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a Thai massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a restaurant.

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is SAR 262
SAR 345 total
includes taxes & fees
4 Sep - 5 Sep

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Agua, Ocean View & Private Jacuzzi

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Azucar Hotel Tulum is near the airport and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
Map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710

What's nearby

  • Gran Cenote - 5 min drive - 4.3 km
  • Tulum National Park - 7 min drive - 6.0 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km
  • Las Palmas Public Beach - 10 min drive - 7.4 km
  • Playa Paraiso - 11 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬9 min walk
  • ‪Campanella Cremerie - ‬11 min walk
  • ‪Charlie's - ‬12 min walk
  • ‪La Pizzine - ‬13 min walk
  • ‪Co. Coamor Reloaded - ‬10 min walk

About this property

Azucar Hotel Tulum

Upscale hotel near Tulum Mayan Ruins
Consider a stay at Azucar Hotel Tulum and take advantage of designer stores on site, a coffee shop/cafe, and a bar. This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and sun loungers. Treat yourself to a Thai massage at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • 2 outdoor pools
  • A free beach club on site, beach umbrellas, and luggage storage
  • A 24-hour front desk, beach towels, and an elevator
  • Local meal delivery service, concierge services, and a nature reserve
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and furnished balconies, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, mini fridges, and highchairs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • In a nature reserve
  • On a private beach
  • On the boardwalk/promenade

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (37 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the spa

Property is also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

Frequently asked questions

Does Azucar Hotel Tulum have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM–10:00 PM. One of the pools will be unavailable from December 18 2025 to January 11 2026 (dates subject to change). The property will be renovating one of the pools from December 12 2025 to January 11 2026 (completion date subject to change).

Is Azucar Hotel Tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Azucar Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Azucar Hotel Tulum ?

Check-out is at noon.

Where is Azucar Hotel Tulum located?

Located in Tulum City Center, this beachfront hotel is on the boardwalk/promenade, 0.6 mi (1 km) from Dos Aguas Park, and 2.8 mi (4.5 km) from Tulum Mayan Ruins. Cenote Calavera and Hospital de Tulum are also within 1 mi (2 km).

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Azucar Hotel Tulum Reviews

Reviews

10

Exceptional

5 external reviews