"Absolutely loved the hotel, especially the amenities. Spa was amazing with multiple saunas, steam room, ice room, cold plunge and infinity pool. And room had great view of the ocean."
"Absolutely loved the hotel, especially the amenities. Spa was amazing with multiple saunas, steam room, ice room, cold plunge and infinity pool. And room had great view of the ocean."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is a very large hotel. Unfortunately we experienced the distant typhoon, making our experience dissapointing. The front desk was not very accommodating when I was unhappy with my room. I agreed to stay in any of their buildings to have the view I desired. They told me EVERY room was booked. I don’t think so… offseason and a typhoon ??!! I do not like massive, mediocre accommodations in general.
This is a very large hotel. Unfortunately we experienced the distant typhoon, making our experience dissapointing. The front desk was not very accommodating when I was unhappy with my room. I agreed to stay in any of their buildings to have the view I desired. They told me EVERY room was booked. I don’t think so… offseason and a typhoon ??!! I do not like massive, mediocre accommodations in general.
debra
Reviewed October 28, 2026Reviewed October 28, 2026
The hotel staff was incredibly helpful and really went out of their way to ensure we had everything we needed, to include extra pillows, help navigating the temperature remote and recommendations for dinner - Taco King! Be aware if you get in late, the dining options are limited in the local area since most close by 8pm. The room was very comfortable, CLEAN, had all the amenities that you would need and very spacious!! We stayed the 3rd week in October for 1 night. The views from the balcony...
The hotel staff was incredibly helpful and really went out of their way to ensure we had everything we needed, to include extra pillows, help navigating the temperature remote and recommendations for dinner - Taco King! Be aware if you get in late, the dining options are limited in the local area since most close by 8pm. The room was very comfortable, CLEAN, had all the amenities that you would need and very spacious!! We stayed the 3rd week in October for 1 night. The views from the balcony...
Christine
Reviewed October 31, 2026Reviewed October 31, 2026
The staff was absolutely outstanding exactly what you would expect at a grand Hyatt hotel. The indoor pool was wonderful so was the spa. It's a beautiful island getaway perfect for relaxation. Exactly what I needed.
The staff was absolutely outstanding exactly what you would expect at a grand Hyatt hotel. The indoor pool was wonderful so was the spa. It's a beautiful island getaway perfect for relaxation. Exactly what I needed.
Great location for air plane spotting.
The lounge at 8F is awesome, can enjoy the view and have some drinks.
Place is brand new, in perfect condition.
Parking is convenient, and plenty.
Great location for air plane spotting.
The lounge at 8F is awesome, can enjoy the view and have some drinks.
Place is brand new, in perfect condition.
Parking is convenient, and plenty.
Chi Hong
Reviewed November 2, 2026Reviewed November 2, 2026
Staff was extremely friendly and very helpful. Room was clean and it was perfect having a washer and dryer in the room. Beds were comfortable. Great location to American Village, beautiful view of the water.
Staff was extremely friendly and very helpful. Room was clean and it was perfect having a washer and dryer in the room. Beds were comfortable. Great location to American Village, beautiful view of the water.
Dena
Reviewed October 25, 2026Reviewed October 25, 2026
I was hesitant to choose because I hadn’t heard of them before. It just opened.
I will not hesitate next time. The hotel was great! The staff was great! The food was great! The music show was great also. Real easy location and right on the beach.
I am very satisfied with this hotel.
I was hesitant to choose because I hadn’t heard of them before. It just opened.
I will not hesitate next time. The hotel was great! The staff was great! The food was great! The music show was great also. Real easy location and right on the beach.
I am very satisfied with this hotel.
We absolutely loved our room. Spacious and clean and had everything we needed. Gorgeous view from the balcony. Highly recommend! Only complaints are minor. The staff did not speak much English so be prepared for that. Also you cannot use the gym if you do not have designated indoor only gym shoes so be aware of that as well. Great location and nice restaurants at the hotel as well. 2 beautiful pools. Would stay there again!
We absolutely loved our room. Spacious and clean and had everything we needed. Gorgeous view from the balcony. Highly recommend! Only complaints are minor. The staff did not speak much English so be prepared for that. Also you cannot use the gym if you do not have designated indoor only gym shoes so be aware of that as well. Great location and nice restaurants at the hotel as well. 2 beautiful pools. Would stay there again!
Solid place. Great for the money, but downside was pool was advertised, but is closed for the entire season. They should take the pool off of the Expedia ad. It’s very misleading.
Solid place. Great for the money, but downside was pool was advertised, but is closed for the entire season. They should take the pool off of the Expedia ad. It’s very misleading.
The staff was very helpful and super kind. The property view was amazing as well as all the extracurricular activities available to you. Conveniently placed in American village made it easy to walk to different t breakfast,lunch and dinner places, as well as shop and explore the culture.
The staff was very helpful and super kind. The property view was amazing as well as all the extracurricular activities available to you. Conveniently placed in American village made it easy to walk to different t breakfast,lunch and dinner places, as well as shop and explore the culture.
Anonymous traveler
Reviewed December 5, 2018Reviewed December 5, 2018
Nice hotel, but looks little old, some part where in floor and are not fixed, the pool is nice too but because of corona it was open only evening, the transportation is not fluent around, you can use a Taxi to go American village. nice for children and family.
Nice hotel, but looks little old, some part where in floor and are not fixed, the pool is nice too but because of corona it was open only evening, the transportation is not fluent around, you can use a Taxi to go American village. nice for children and family.
Toufik
Reviewed September 23, 2021Reviewed September 23, 2021