Find all hotels by Great National Hotels in Trowell

"Thank you for the warm hospitality during my stay. Everything was well taken care of, and I truly appreciated the excellent service. I look forward to staying with you again! Special thanks to Rakhi ma’am for sorting everything. "

"Great place, good facilities and friendly staff."

"Good location, friendly desk staff, ideal for a couple of nights "

"Fantastic addition to the university campus. Convenient location and friendly atmospher. Good value too. "

"We had a really good stay at this hotel, the breakfast was one of the best we've had, the best selection and very tasty. The evening meal was also beautiful, can't fault any of the food. Family room was large and huge bed, but disappointed in the lack of air conditioning and the shower quality. It was a bit disappointing hearing one of the waitresses at the breakfast entrance talk to the younger staff in a very rude manner. Bit of a chip on her shoulder as all the staff who we seen cleared the plates quickly and refreshed all the food in good time. Probably the best service I've seen at breakfast. Only other small gripe was the child's pool times, extremely restricted, so please check this if your going with children and have a busy schedule. We would certainly return to the hotel."

"Would highly recommend. "

"As expected, clean, great service, quiet. Compliments to the breakfast staff. With a family member who cannot eat Gluten or dairy, and usually stays away from buffet and hotel breakfasts, we were pleased to find a separate area for gluten free cereal and toast, with a dedicated toaster. Variety or dairy free milk, and the chef serving the cooked breakfast was able to immediately and knowledgeably point out the gluten free options. Reassuring and made for a worry free morning."

"The receptionists at the hotel made us feel very welcome, even as we entered the premises. This was followed by being allocated a beautiful room and great breakfast and service from the staff. Quite frankly the service was faultless and i look forward to using the Park Plaza again."

"Staff were very nice"