"Loved this little apartment. Modern and clean, lots of storage, comfortable bed, strong & hot shower. Friendly and helpful staff, easy and quick check in. I would definitely love to return for a longer stay. Thanks"

"Clean apartment. Plenty of room for my Uncle and myself. Close to many restaurants and shops. Maybe a bit of a ride to old town but if you want a two bedroom, two bath apartment, very hard to find in old town for a reasonable price. Very good value for money spent."

"Good"

"The rooms are clean and good view of the lake. Friendly staff and always willing to help. Breakfast was a good spread and variety of choices. We liked the convenience of the location."

"Some area of the bed was dirty but everything else was good. Nice they had a washing machine and Netflix for you to use. Responsive. English speaking"

"Was great! Will stay there everytime i am in Hanoi"

"Für eine Nacht, sehr gut"

"I've stayed at Somerset/ ascot properties before. The check in was easy, the wifi was nice, the staff gave us a tour and showed us to our rooms when it was ready. The room we were given was very run down and old. The property itself looks very nice and new, the room however could use some updates. Yet the basics were there. The beds were ok ( we had two regular twin beds) the tvs were so old, small and outdated. I dont know when the washer was cleaned last ( this is why I booked with them). They...

"メガネを部屋に忘れたが、すぐに気付いて持ってきてくれた。日本語を話せるスタッフもいるし、和食も食べられてとても快適な滞在ができた。また宿泊したいと思う。"