See all properties

Mercure Townsville

3.5 star property
Family-friendly hotel with a fitness center and outdoor tennis courts

Choose dates to view prices

Photo gallery for Mercure Townsville

Exterior
Deluxe Bungalow, 2 Bedrooms | Living area | Flat-screen TV, pay movies
Outdoor pool, pool umbrellas, sun loungers
Lobby
Banquet hall

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is SAR 401
SAR 441 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15.0 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
166 Woolcock Street, Currajong, QLD, 4812

What's nearby

  • Mater Hospital Pimlico - 3 min drive - 2.9 km
  • Castle Hill - 3 min drive - 2.6 km
  • Queensland Country Bank Stadium - 4 min drive - 4.1 km
  • The Strand Beach - 6 min drive - 5.1 km
  • Magnetic Island Ferry Terminal - 7 min drive - 5.9 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬11 min walk
  • ‪Otto's Fresh Food Market - ‬2 min drive
  • ‪Red Rooster - ‬1 min walk
  • ‪Ingham Road Seafood - ‬3 min drive

About this property

Mercure Townsville

Family-friendly hotel near Magnetic Island Ferry Terminal
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Townsville. The on-site restaurant, Celsius Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 174 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English

Similar properties

Lobby lounge

Hotel Grand Chancellor Townsville

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,006 reviews
The price is SAR 425
SAR 467 total
includes taxes & fees
22 Aug - 23 Aug
Hotel Grand Chancellor Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Does Mercure Townsville have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Townsville?

Self parking is free at this property.

What time is check-in at Mercure Townsville?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Townsville?

Check-out is at 10:00 AM.

Where is Mercure Townsville located?

This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens, and Castle Hill. National Trust Heritage Centre and Mater Hospital Pimlico are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Townsville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely at the Mercure. Safe and friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Stayed 1 night in Mar 2025

8/10 Good

MARION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
Stayed 1 night in Jan 2025

10/10 Excellent

Kingsly

Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Amenities
This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice spot but too far from car park
Stayed 2 nights in Feb 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities
Super quiet with a resort style feel to the place.
Stayed 6 nights in Sep 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here every trip if only it was more affordable for families. Can get much more for much less in the area.
Stayed 1 night in Jan 2025

8/10 Good

Yonell

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located
Stayed 2 nights in Jan 2025

8/10 Good

Evette

Beautiful location friendly staff
Stayed 6 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Laceey-rosee

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely please too stay 😇
Stayed 1 night in Nov 2024

8/10 Good

Jasmin

Liked: Cleanliness, staff & service
The hotel is certainly outdated but the staff, service, facilities and grounds more than make up for it. It's quiet, close to everything. The food is wonderful as is the wine. A family friendly hotel - I love staying here when I'm up in Townsville for my dental check ups :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities
Family friendly and quiet
Stayed 1 night in Sep 2024

8/10 Good

Dora

Liked: Staff & service, amenities, property conditions & facilities
Convenient to the event I was attending.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Resort style layout made for a relaxed stay. Grounds well maintained.
Stayed 3 nights in Oct 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay
Stayed 3 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were particularly kind and went out of their way to meet requests. shout out Ali on front desk Excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The pool needs more shade area over the water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay enjoyed every bit of the stay . Thank you
Stayed 2 nights in Oct 2024