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DoubleTree by Hilton Toluca

4.0 star property
Guests enjoy daily manager's receptions and a cozy fireplace in the lobby of this upscale hotel, where comfort meets sophisticated hospitality

Choose dates to view prices

Located near The Cosmovitral and San Jose de Toluca Cathedral, DoubleTree by Hilton Toluca offers a warm atmosphere with a welcoming lobby fireplace. Dine at Restaurante Patio or grab coffee at the café. Enjoy free WiFi and multilingual staff ready to assist with any needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is SAR 399
SAR 478 total
includes taxes & fees
6 Jun - 7 Jun

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 18 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 3 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Toluca have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Toluca?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Toluca on 6 Jumada II 2026 start from SAR 399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Toluca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Toluca?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Toluca?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Toluca located?

Situated near the airport, this hotel is 1.2 mi (2 km) from Galerias Toluca and within 3 mi (5 km) of The Cosmovitral and San Jose de Toluca Cathedral. Nemesio Díez Stadium and Galerias Metepec Shopping Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 244 out of 417 reviews
Rating 8 - Good. 91 out of 417 reviews
Rating 6 - Okay. 37 out of 417 reviews
Rating 4 - Poor. 17 out of 417 reviews
Rating 2 - Terrible. 28 out of 417 reviews

Reviews

Verified

10/10 Excellent

Pole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property had a Starbucks inside to enjoy your coffee
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Everything is perfect same is in USA good service good food nice and very clean room friendly staff I make very good choices in this beautiful hotel, we will come back
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service

We were extremely satisfied with our stay, the customer service was awesome and the staff very friendly and accommodating. Would recommend staying here again.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Angel

Good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

To be honest. This place is really good. I was surprised by the restaurant food. Also staff was very friendly. 5 🌟
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Cuitlahuac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Felipe

Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Not same good quality of other hotels

I have been in other hotels of this same chain and this is the worst of all, looks and feels like a cheap hotel
Stayed 1 night in Dec 2021
Verified

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.
Verified

4/10 Poor

Elia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff was rude
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Janette

No
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024
Verified

8/10 Good

IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024
Verified

6/10 Okay

Majid

We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023