Toluca Convention and Exhibition Center - 5 min drive - 4.2 km
Galerias Metepec Shopping Center - 8 min drive - 7.6 km
The Cosmovitral - 8 min drive - 8.7 km
Getting around
Metepec Station - 2 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Restaurants
Fisher's - 3 min walk
Toks - 11 min walk
Cambalache - 6 min walk
El Don de la Tía Antojitos Mexicanos. - 9 min walk
Barbacoa los Ahuehuetes - 8 min walk
About this property
Best Western Plus Gran Marques
Hotel near San Carlos Golf Club
Located close to Galerias Metepec Shopping Center and Las Americas Plaza, Best Western Plus Gran Marques provides a business center and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Multilingual staff, a porter/bellhop, and smoke-free premises
A 24-hour front desk, a banquet hall, and free newspapers
Room features
All guestrooms at Best Western Plus Gran Marques have amenities such as free WiFi, safes, and minibars.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
2 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca
Frequently asked questions
Is Best Western Plus Gran Marques pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Plus Gran Marques?
Self parking is free at this property.
What time is check-in at Best Western Plus Gran Marques?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Best Western Plus Gran Marques?
Check-out is at 1 PM.
Where is Best Western Plus Gran Marques located?
Located in the heart of Toluca, this hotel is 2.7 mi (4.4 km) from San Carlos Golf Club and within 6 mi (10 km) of Las Americas Plaza and Galerias Metepec Shopping Center. The Cosmovitral is 6.1 mi (9.8 km) away. Metepec Station is 23 minutes by foot.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Plus Gran Marques Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 98 out of 271 reviews
10 - Excellent
98
Rating 8 - Good. 67 out of 271 reviews
8 - Good
67
Rating 6 - Okay. 47 out of 271 reviews
6 - Okay
47
Rating 4 - Poor. 28 out of 271 reviews
4 - Poor
28
Rating 2 - Terrible. 31 out of 271 reviews
2 - Terrible
31
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Excelente
Berenice
Stayed 1 night in Feb 2025
10/10
Todo excelente
Jorge
Stayed 1 night in Dec 2024
8/10
Nice Staff,good price, greate location
Verified traveler
Stayed 2 nights in Jan 2024
4/10
Not a Best western
Jean-Francois
Stayed 2 nights in Jan 2025
2/10
No toilet paper cool room
Ignacio
Stayed 1 night in Apr 2025
4/10
Breakfast bad service, the rooms didn’t have soap.
Octavio
Stayed 1 night in Jul 2024
10/10
The hot water takes to long to come out in the shower.
Leonor
Stayed 1 night in Oct 2023
6/10
TV not working
Efren
Stayed 1 night in Mar 2024
10/10
NELLY
Stayed 1 night in Jun 2025
10/10
Buena atención, la propiedad es un poco vieja pero esta habitable. El estacionamiento se inunda lo cual hace difícil aparcar. En general bien.
Edgar Ruiz Ponce de
Stayed 1 night in Jun 2025
8/10
Muy buenas habitaciones, solo las camas un poco incómodas
Yunibia
Stayed 3 nights in Jun 2025
8/10
solo la regadera del baño esta mal puesta muy pegada a la pared salpica mucho el agua hacia afuera
karina
Stayed 1 night in May 2025
10/10
Fui a una boda y estaba muy cercano el salón
Jorge Ivan
Stayed 1 night in May 2025
4/10
Hotel con falta de mantenimiento, habitacion sucia y sabanas sucias, baño con fugas de agua, esestacionamiento horrible
Ulises
Stayed 1 night in May 2025
10/10
David
Stayed 1 night in May 2025
10/10
Juan
Stayed 1 night in May 2025
10/10
Muy buena
Dulce Karina
Stayed 1 night in May 2025
10/10
Gracias
Luis
Stayed 1 night in Apr 2025
4/10
Cómo puedo obtener un reembolso, porque la regadera no funcionaba, les pedí que me cambiaran de habitación y no quisieron, les pedí que arreglaran el problema y decían que no tenían personal
Sara
Stayed 2 nights in May 2025
10/10
Lizette
Stayed 1 night in Apr 2025
6/10
Los cuartos están bien, sin embargo, las camas son poco comodas y el agua apenas salio tibia para bañarse.
Luis
Stayed 1 night in Apr 2025
10/10
Nos fue muy bien. Muchas gracias
Ma. Margarita
Stayed 1 night in Apr 2025
10/10
Eduardo
Stayed 1 night in Apr 2025
8/10
sergio
Stayed 1 night in Apr 2025
6/10
Las toallas están sucias o manchadas eso da la sensación de suciedad no hay pañuelos faciales ni toalla para las manos, el agua caliente tarda en salir con la consecuencia de desperdicio del vital liquido, marcas a recepción y no contestas el que a mi parecer es servicial porque es el que me atendió directamente es Clemente el mesero que atiende por las mañanas en el restaurante