"My room had no power to any of the outlets"

"I rarely leave negative reviews, but I feel I need to share my experience. Unfortunately, I could not sleep at all because of the constant train noise outside the hotel. The noise continued throughout the night, and I didn't get any sleep. A hotel should be a place where guests can rest, but that was impossible during my stay. I spoke with the front desk about the issue, but I received no apology, no solution, and no meaningful customer service. I understand that the hotel is located downtown,...