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"Very clean and comfortable. Matches the pictures shown. Netflix and local gym/pool included was great thank you. Communication through routine attachments sent was good but slow or no response to individual questions asked via Expedia app compared to other hotels/ accommodations where response has been much better. Price is on higher side and for me was a little overpriced for Great Yarmouth as a location overall. But can’t fault the property and the views."

"Amazing hotel! E"

"Just a wonderful stay"

"Secure parking behind the hotel. Nice and friendly staff. Room was clean onlynproblem was no fridge in there. Not quite sure it was worth the money but it was a sea "

"Minus:) carpets in the corridors where filthy, there was an unpleasant smell . Found cobwebs in the corners of the room out of reach. Good :) the bed was comfortable kitchen was good."

"Staff very helpful and the room was ready early and was clean .parking is on a first come first served basis"

"The room didn't look very clean and was in need of a few things being fixed and could be redecorating"

"We were given room 4, apparently it has an Infamous reputation as the lad who looks after the hotel called a few hours before check-in to ask if we wanted to find alternative accommodation due to the amount of complaints they have about this room. Unfortunately Hotels.com were not especially helpful in changing our booking and we were about to set off so opted to just keep the room. It is at the top of the hotel, 4 flight of stairs up. There is no bathroom, you have to share the one on the 2nd...

"The carpet in our room was so old and in places appeared to be mouldy… we had a tiny basin in the room (and no basin in the en-suite) which was partially overhung by a shelf that made it very difficult to use properly and was likely the cause of the mould in front of it. Our ‘en-suite’ was cramped and the shower cubicle had mould in the sealant and grout. The extractor fan did not work and therefore the bathroom and bedroom felt and smelled damp when we returned after a day out- it was 26...

"Helpful staff. Sorted out parking. Table broken in room. Shower no pressure, dribbled out. Room fan very poor, very little air coming out even at high speed. Complimentary bodywash and shampoo so small not worth open the packed."

"Helpful staff but very run down property. My room had a broken bed frame, a broken fridge with duct tape around it. A highly stained chair was included. The floor was uneven and very creaky, which caused a lot of noise."

"Booked 3nights, Only stayed 2. General condition I felt was poor. Macerator toilet noisy for most of night. Location is good though."

"Absolutely riddled with bed bugs do not stay here."

"The room was clean and tidy. Staff were very kind and helpful. Hotel is a bit rough but you get what you pay for, and yes we would stay there again."

"Close to shops & beach. Good powerful showerr. Room not the cleanest, 2 drawers contained some wooden forks, half a spaghetti packet, chocolate & a bra !"

"The bed was very comfortable. The staff was friendly and helpful. The restaurant food was just ok."