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"Hotel alarm went off in the middle of the night, awful."

"The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc."

"Excellent hotel. Close to shopping and restaurants. Beautiful upscale apartment- like hotel. Inviting bright styling of decor of rooms. Smelled clean everywhere. Upscale ingredients at the continental breakfast. Nice looking indoor pool. Grill outside with nice patio furniture and firepit. I didn't see vending or ice machine but they have a mini convenient store in the hotel lobby. Would most definately stay again!"

"We stayed here a second time because we were so happy with the first trip. Very nice staff, clean room, good parking and good location!"

"N/a"

"The room was huge and very comfortable. The breakfast was good and didn’t feel rushed."

"Was able to check in early and the room was very cleaned and roomy. Would stay there again."

"My only complaint is that the toilet seats are really low. It is especially uncomfortable if you have long legs."

"Nice stay"

"Very helpful staff; clean and updated room"

"So here's the thing: this hotel was under renovation and shouldn't have even been available to book. But the staff didn't let that phase them when my daughter and I showed up. Yes, there were a lot of remnants of construction work hanging around, but honestly, we barely knew they were there. The breakfast was plentiful and good, the staff were friendly and helpful, and our room was comfortable and quiet. Should we need to stay in Mentor again, I will definitely go back once it is fully open."

"It's a very nice place with good rooms and good breakfast. The water pressure in the shower is great too."