Find all hotels by Bespoke in Tilbury from SAR 459

"The room was clean overall, but I experienced a few issues during my stay. There was a very loud water noise in the room, and the TV was not working on the first night. When I contacted reception, I was informed that no maintenance staff was available overnight and that I would need to wait until the next day. Eventually, around 11 PM, I requested and received a room change. Otherwise everything was perfect. Location was amazing with thames river view and 2 minutes walking to Bus stop."

"Nice"

"The check-in staff were fantastic, particularly the girl whose name I believe started with G. She was incredibly helpful and attentive, truly a valuable asset to the hotel. The breakfast was delicious with a lovely menu and prompt service. My room was well-equipped but the carpet was badly stained which left a negative impression. Will be back again . "

"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."

"The hotel is very new, so everything works, and is clean. The rooms are tiny but well laid-out and organized. The floor is hard, no carpet. This is very good. No smell, no stains. The beds were comfortable. There was no noise, we slept really well. The breakfast is magnificent and plentiful. The staff was extremely helpful and kind, a particular shout-out to Maria F., who was really kind to us at check-in and check-out. Location is great."

"The room was very clean and staff friendly and helpful, all transactions went smoothly and everyone working there either at the bar or restaurant was all so very nicely helpful and friendly. The breakfast buffet could use some more substantial variety of items, but the drinks menu was superb with their selection of teas and the teas themselves being awesomely tasty delightful."

"Although a great location and good value for money I was bitterly disappointed at the ibis London City hotel. The reception staff on the night shifts were extremely unprofessional, chaotic and quite rude. Hema particularly was exceptionally rude. The staff gave my colleague a key to my room which was totally unacceptable for any hotel to do and my colleague walked into my room late at night. Fortunately it was a colleague of mine and not a random person but extremely poor. The night security manager was also extremely unprofessional and made you feel uncomfortable coming into the hotel any time they were working in reception. Extremely poor level of service! "

"Excellent as always, great place to stay around Canary Wharf."

"This is a property that has a lot going for it. Great location, good amenities, and clean space. However, it suffers from two big flaws. First, the staff will not vary from their rules to accomodate. When we arrived they had rooms available but refused to release the room until 2:30 or so. The walls are very thin and sound travels. Otherwise nice place."