Find hotels in Tiefensee from SAR 287

"Very disappointing stay – not worthy of its rating Unfortunately, our experience at this hotel was very disappointing and far below expectations. The breakfast selection was extremely limited. There was hardly any choice – even simple options for children, such as pancakes, were not available. Only one type of omelet was offered, and everything felt very basic. If you arrived later for breakfast, much of the food was already gone and was not properly replenished. The room cleanliness was unacceptable. The bed linen had visible stains, there was dust and rubbish under the bed, and the wardrobe doors had strange red stains that looked like blood. The refrigerator was not working, and neither was the air conditioning. Our room faced directly onto the metro, tram, and train lines, making it almost impossible to sleep because of the constant noise. Daily housekeeping was supposed to be included, but during our five-day stay, our room was not cleaned even once. The bed linen was never changed, and tea and coffee supplies were never refilled. At the coffee station, there were even used empty coffee cups left out. We had booked and paid for a larger, more comfortable room, but all the rooms we received were identical, with no sign of the upgraded category we had reserved. The service was poor overall. We requested takeaway breakfast because we had an early flight, but the hotel refused to prepare anything for us. The hallways were also dirty, the promised bathrobes were missin"

"- Room not cleaned / towels not replaced despite multiple requests. - TV did not work yet technician never came (also requested). - Shower ran constantly varying from cold to scolding hot. - Room very warm, no temperature control. "

"Excellent breakfast, lots of choices "

"Good stuff"

"The hotel is in a great location and within walking distance of the TV tower and shopping mall. The only issue was with our room that had a smell from the sewer, but would less when the air conditioner was running."

"The rooms were clean and well kept up. Staff was friendly and the breakfast buffet had a lot to offer."

"This hotel is clean, comfortable and has excellent public transport links to the rest of Berlin. It is also within easy reach of shops, just a short walk away. The kitchen facilities in the room were very helpful in making our trip more affordable as it meant we could make simple meals at the hotel instead of eating out every day."

"Breakfast was fantastic, the room was very small with inadequate storage, the room was also very hot, the air conditioning didn’t work and the beds were really uncomfortable. "

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."