Find hotels in Thorpe On The Hill from SAR 199

"Not clean, food under the bed, hair in the plughole or the sink Staff were somewhat helpful, but not overly apologetic Did give us 50% of one night and moved us rooms only when we had to complain a second time Outside space was nice, bar staff were lovely"

"Was ok needs up dating ."

"fantastic location,breakfast,etc"

"Location was ideal for me as i needed to stay near family. Although there is nothing near by apart from Starbucks, Costa, KFC 10 mins away. The rooms were ok, bedding was clean Although underneath the beds was not. I found not nice things in there, like chewing gum, cigarette papers, French fries. I only used the rooms to sleep and shower. The main issue for me was the window latches were missing or very loose and i did not feel safe while sleeping. The windows are not double glazed. The room was on the ground floor. The weather was quite windy and the room was not warm due to the thin windows. I am ensure if i would stay there again. Next time i would specify a room in the top floor with no window latches missing. "

"Stayed here for 3 nights over bank holiday. The place is so nice. Lovely staff. Very attentive there is a bar, cocktail bar, restaurant, rooms all greatly decorated. Food very great. Would definitely stay here again"

"Nice property, very friendly staff. Excellent food, comfy bed. "

"Shops were nearby"

"Incredible location and great value for money - our room was nice and comfortable. Two main things let the stay down - first off, there was a horrible smell in the hallway when we first arrived, which had spread into our room. Everything was fine after we aired it out, but we had to hold our breath whenever we left the room. Secondly, when checking out the receptionist was very rude. Didn't even look at us when we walked up to the desk, just said "bear with me" and carried on working on the computer for a couple of minutes before turning to face us. Everyone else we spoke to were very nice."

"We’ve stayed here before and the hotel was passable. But this time there was no hot water for at least 2 days in half the hotel. The hotel continued to book people into those rooms despite the lack of a basic amenity. This was on top of the food being particularly poor - we saw several meals being sent back to the kitchen. In the end we cancelled the remaining night on our stay and went elsewhere, and we definitely weren’t alone in this."