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"Excellent service, very clean, friendly and helpful staff"

"Hotel was a little bit tired in places but generally it was i good decorative order. Very spacious and pleasant public areas. The room was a good size, clean and well appointed. Great location too. I would stay there again"

"Lovely quiet hotel, the receptionist erin was lovely "

"Couldn't fault anything really. Good value for money. Clean and well presented rooms. Friendly staff and there was a lovely aroma in the reception area and the lifts. Not sure if it was an air freshener but it was the first thing I noticed when I walked in. Good choice at breakfast and was nice to use the pool and facilities. All in all a very pleasant stay. Would definitely recommend. "

"This property was absolutely perfect for what we wanted, it was minutes from everything in york, the views were immense from the roof top bar and didnt dissapoint! The breakfast was delicious aand plenty of. Everything was always re stocked and the staff were more than attentive. The malmaison is quirky bold and bright. The only thing i could say as a negative was the lighting in our room wasnt great when trying to get ready for an evening. "

"Hotel was good, very quiet considering proximity of the motorway.. Evening meal options at the motorway service station were varied but expensive, but that is not unexpected, or the faul5 of the hotel.. "

"An amazing property near the railway station and in the heart of York"

"Lovely stay as a family of 4, large room, fabulous facilities and a wonderful breakfast which everyone enjoyed. 20 minutes straight road walk in to York and the kids loved the garden in the evening whilst we could sit on the terrace."

"Great location and hotel. Great service and friendly staff. Bar has happy hour early evening so convenient and value. Have parking facilities a great bonus . Also have some EV charging points."