Find hotels near Theatergemeinde Monchengladbach, Moenchengladbach from SAR 234

"This is an excellent hotel With high quality finishes in the rooms, bathrooms, and the restaurant. The breakfast has a lot of choices and the food tastes good. However if you stay more than one night expect the same breakfast options everyday, which could benefit from some verity. The coffee machine works but the taste is terrible. I would recommend they get a better choice of beans and level of roast. The location is very good and quiet with a few restaurants within walking distance. We enjoyed our walk to the city center everyday, walking along the Rhine river. It takes about 30 minutes so if you are not up for a walk you’d have to take a taxi. With spring weather, there are fantastic restaurants along the river for lunch or dinner. "

"The staff are fantastic. Helpful, friendly, always smiling, multilingual. Our only issue as mentioned in many other reviews is the lack of amenities in the rooms or even on the floors. To have to schlep down to get water is really silly. If you feel that a daft amp and radio are more useful than say a coffee machine, a kettle, water or a small fridge, then so be it. But at least have a water fountain in the hallway on each floor so we don't have to get dressed just to come down and disturb your hardworking team for such a basic thing. Otherwise 10/10 on all else. Comfy beds. Lovely views. Well soundproofed. Phenomenal location, near everything. We would stay again in a heartbeat"

"my disappointment with my recent stay : I have been staying at your hotel for years for business, but this visit felt very different. From arrival, I did not feel treated with respect or as a valued returning guest. I was made to feel uncomfortable regarding my room choice and was informed I could not use the sauna or spa due to the room category, which was disappointing especially as i had my wife with me this time - her first time. Upon arrival at 1am, the room was not properly prepared — there was only one towel and one hanger, and the shower floor was peeling. Throughout the stay, the staff were not cooperative and often made us feel like a burden. One morning, when I was feeling unwell, I asked for a bottle of water but was abruptly told to come and pay at reception at 6am, which was shocking . Additionally, after making time in a busy schedule to use the sauna, I found it switched off at 10:30am. We were also disturbed multiple times by aggressive knocking on the door by staff, who said it was a mistake.. Even during checkout, the knocking felt stressful and unwelcoming. Overall, the service standard has reduced significantly, which is disappointing given my previous positive experiences. I hope you take this feedback seriously and address these issues."

"Great it had a bath tube to sooth the body after a 15 h flight "

"Very friendly, well run and great location. Definitely be back!"

"Rooms were good. The breakfast was great and the staff were wonderful. "

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"No swimming pool ? "

"Super room friendly staff "