"I understand that this is a historic property built in 1893 and it definitely has that charm, but the upkeep and amenities were surprisingly lacking. My curtains didn't close in my room, the paint in stairwells was peeling off the walls and the shower head and shower curtain hooks were cheap plastic. Dresser was cheap and peeling as well, small refrigerator barely worked. Again, I know a lot of what you are paying for is location as well but I was surprised at the lack of upkeep."

"The staff was amazing and very accommodating."

"Awesome experience"

"Excellent location. Well-maintained pool and health and fitness gym!"

"Very friendly staff and an excellent breakfast. It’s a great location if you’re going to an event at Millennium Park, the Art Institute of Chicago, or the Cultural Center. It’s also an easy walk to the water taxi or river tours."

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"The reception staff is very kind and helpful."

"The staff were all very professional and nice from the valet parking, registration, etc. We got a King Size bedroom. We were offered a better option for additional amount but declined. It was one of the older non renovated rooms and I am with, in preserving the character but the closet door handle doesn’t even work. It has the smallest bathroom and won’t fit two people at the same time. The size of the bedroom is good. The mattress is obviously old and hasn’t been changed in ages. The mid...