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"Our room was properly maintained."

"The hotel has a nice pool area and a laundry facility, although we didn’t use it. Our room was pretty clean but was very musty smelling. All of the furniture seemed to be a little beat up. Breakfast options did not vary during our four night stay."

"We got to hotel at 3:05 pm and had to wait for some to show up (a sign was up stating "out for 15 minutes".)a reception person came at 3:30pm. A kinda weird start. I left a tee shirt in the top drawer of a dresser and when I called back 5 hours after checking out they said they would look but they stated no one found a tee shirt. This seems strange since no one would want the shirt, so I suspect they did not really look for it. My bad for leaving it, just sad to lose a tee shirt which was a...

"We had a wonderful stay! Our cottage was immaculate, comfortable and perfect."

"Great"

"We were the black people and we were treated as such constantly being watched couldn't really enjoy the scenery ill never be going back here ever again"

"Meticulously maintained as per a very new property."

"The check in process went smoothly and the staff were welcoming. We enjoyed the gift bag in our room. Liked the parking on site. Breakfast was included and there were so many choices. Definitely would stay here again if needed a place to stay in Lake Geneva."

"I loved my stay at the Geneva Inn. I would stay there for every opportunity I have."

"We unfortunately had a terrible first impression. They were clearly over capacity from the weekend and under staffed. We checked in 6/28 - had to wait over 30 minutes for our room which was not properly cleaned. After complaining we were moved to another room which was not what we reserved but “no other availability”. After asking if that was ready and being told it was double inspected. We found an old ranch cup in plain sight. Our third and final room was up to standards and I honestly would...

"Lovely clean property with comfortable quiet rooms."

"Stayed 8-1-2026. The location is great with an awesome view of Lake Geneva. The outside of the property looks very nice and well maintained however don’t be deceived by the pictures you may find on these sites. This property needs a full overhaul of all its rooms. We checked in and the AC was shut off so the room was 85 when we walked in. They only have an ac wall unit on one side of the unit so it’s only cold on that side of it if it stays running for the day. The opposite end of the unit where...

"Everything was good."