Find all hotels by Independent in The Docks

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Whilst the bedrooms themselves have been updated the carpet in my room was heavily stained. The bathrooms are also pretty dated with damaged mirrors and old fittings. The location is great for the arena and conference centre, and the bar was staffed by a friendly crew. "

"Excellent stay"

"Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station"

"Fantastic location and great hotel . Breakfast was amazing"

"Great breakfast, ok location and excellent bar and breakfast staff. The people on reception usually set the tone for what you can expect during your stay. On this occasion I was a little bit surprised by how the receptionist enjoyed telling me and my 4 year old son what we couldn’t do because we were early for check in (unprompted: check jn, use the pool, not to expect a call when our room was ready). We were early. and all i wanted to do was hand our bags over. We did that but I had to ask if we could do that rather than being asked if we would like to do that. Sounds a bit picky u know, but I also had to revisit reception to ask if I needed to do anything with regard to the parking machine just off reception. I was advised that we didn’t and told ‘not to touch the machine’. Nine if it was malicious at all, all done with a smile, but it did make me think, Christ you (receptionist) enjoyed that exchange! Anyway, we had lunch in the bar whilst waiting for our room. Bar staff were amazing with my boy. Went to reception at 2pm and yes our room was now available. We were sat in line of sight of the receptionists they could have let us know our room was ready. Picky I know, but am used to a friendly welcome not a condescending one."

"Nice clean room with lots of amenities and a great location"

"The staff were super helpful, everyone we dealt with went out of their way"

"Superb stay, with a killer view of the River Mersey. Front Desk Staff was truly accommodating, allowing for an early Check-in, giving us more time to see the sites in Liverpool."