"The room is clean. The staff is very professional and helpful. I had trouble locating the shuttle bus at the airport. Every time I called, the front desk staff were very patient and helpful. The shuttle bus operates hourly, so waiting is a bit long if you miss one."

"Sorry but this hotel was terrible. I booked a Club Lounge access room, I asked when the lounge was open I was told it was closed. On checking it had a sign saying closed for several months, happy hour would be in the bar. I was told at reception the bar was closed this was at 18:30 PM. One of the pillows on my bed had dried blood on it. The restaurant staff kept on forgetting my order and I had to chase them, there was only 3 people in the restaurant so not busy. In the morning I discovered bugs...

"El personal fue muy amable y atento. "

"At man blev kørt til lufthavnen gratis"

"浴室にまた異臭がありました。北京の水質があまり良くないため、床にかさぶたのような汚れができています。清掃を強化すれば、異臭や床の黄ばみは解消されると思います。ホテルの隣の火鍋は味が薄く、あまり美味しくありません。可能であれば、デリバリーを頼むか、地図を開いて5分ほど歩いたところで食事をするのがおすすめです。全体的には悪くありませんでした。"

"When I booked this hotel, I booked it with breakfast, but it was not served. "