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"The stay is generally good. However for checking in I have problems as this is a private apartment n not part of Awana Resorts World. So I was not fully prepared as I was expecting enjoying the facilities of Awana Resort World Hotel. Also there was no toiletries. The place is a little run down with loose parquet floor tiles "

"Check in is relatively easy following the procedure given; Environment and settling is nice. However, access is not easy especially there is a road closure but the hotel is not properly sign posted; Notice is given that it takes 45 minutes after switching on the water heater for hot water (which in itself is not great), in reality, no hot water is available after at least 2 hours. Hot water is available after overnight. Other defects include hair dryer is not working and access to balcony...