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"Lovely helpful staff. Changed rooms as shower had no water, next room shower drizzled and was broken in its wall fixings. Could all do with a spruce up. Really enjoyed the comfy bedroom, relaxed public area. "

"Great lovely clean hotel great location "

"Staff are so helpful & all lovely. I love the coaching inn hotels as a chain. The Swan Inn is defo 10/10. Rooms are amazing & the hotel is charming & has so much character "

"All the Staff at the Stonehouse Hotel, stone are exceptional and make peoples stay a good one. The facilities are always clean to a high standard. "

"Always stay here when in Stoke, good spot for access to key roads, hotel, staff, excellent. Would recommend. "

"Every member of staff we met was very welcoming and friendly. Some nice touches for dogs staying overnight. Food was very good and great value. Comfortable room/beds and quiet despite being just off the M6. Bathroom a bit small but perhaps the consequence of being a family room and more space given over to beds. Will definitely stay again. "

"First time I have stopped in an Ibis Styles and was pleasantly surprised, rooms are clean and well equipped good powerful shower and well sound insulated (next to busy A road). The beds were very comfortable and kitchenette well equipped. The breakfast was plentiful had everything to cater for every breakfast taste I had a cooked breakfast. Only minus point I would comment on was having to pay £5 for the parking. Staff very friendly and helpful, they were able to book a taxi for us for an event we were there for."

"From the lady who checked us in , to our final morning, everyone was cheerful and helpful . Particularly the lady who welcomed us (sorry, didn't get her name ) to Heleena who was an absolute delight. Would definitely stay here again. "

"Good sleep "