"upon arrival we was told we would have to pay to use the pool facilities.
we ordered room service and was told we would have to wait 45 mins for it to arrive having us go down to reception as the phone in room was not working.
The fire alarm went off at 23:50 waking us up which left is with a poor night's sleep.
And there was no parking at the property or secure carpark nearby which resulted in us paying an extra £32 for overnight parking"
"upon arrival we was told we would have to pay to use the pool facilities.
we ordered room service and was told we would have to wait 45 mins for it to arrive having us go down to reception as the phone in room was not working.
The fire alarm went off at 23:50 waking us up which left is with a poor night's sleep.
And there was no parking at the property or secure carpark nearby which resulted in us paying an extra £32 for overnight parking"