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"Great hotel if you are transiting KIX"

"Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again. "

"The rooms were clean, spacious, and comfortable, with all the necessary amenities."

"Overall, the hotel is very nice. The lobby is especially clean, as they were maintenancing it when we arrived, and the service was impeccable. Our flight was delayed by an hour, so it was a relief to know that the check in goes all the way to 5 am. The desk clerk was prompt, helpful, and very patient with us."

"The rooms are big, the views are beautiful and the staff is very friendly!"

"Good place to stay in KIX"

"Upgrade option and club access are both good. Harbour views with nearby restaurants."

"Peaceful. Nice. Gym. Food. Ease of a meeting place"

"Stayed 4 nights with family. Our "comfort double" room was clean and comfortable. With two large suitcases laid flat on the floor, we were still able to move around (that may not be possible in other Japanese hotels, especially in big cities). The hotel was close to train station and tracks but was quiet. We did not try the western style breakfast buffet, as that did not suite our taste. But there were plenty of dining options nearby, and we also picked up fruits and beverage from the supermarket next door a couple of times. In the cafe area, there were some hot and cold beverage available to guests between 10 am and 10 pm. We did laundry once. There were 2 machines on 6th and 9th floors each. A single machine was capable of washing and drying in a 2 hour course, and the recommended maximum load was 3 kg. The course cost 600 yen, with addional drying available for 100 yen per 30 minutes. Being able to paying with IC card (ICOCA, Suica, etc) was convenient. Overall, we enjoyed our stay and will definitely consider this hotel if we visit Kobe again."