"Staff was very courteous. Location was amazing, close to Shinjuku station, local metro, shopping, and eating. There is so much to explore around the area. We are able to spend the day at other areas of Tokyo and return to the hotel to rest. All you have to do is go downstairs and is only a block away from Kabukicho street with all the buzz and restaurants. If you want a quieter dinner, they have an underground mall right next door with lots of restaurants."

"受付の方がとても丁寧で親切で、すごく嬉しかったです！スタッフの方の笑顔で滞在中とても穏やかな気持ちで過ごせました！ 立地もよく、サンシャインシティの中での買い物も楽しめました。 今回が２階目の利用でしたが、また来年もぜひ利用したいと思いました。"

"Great hotel for families, first timers and those who want to be close to the center but not in it. The room was great, all amenities upgraded for use to travelers from all parts of the world. They offer a good turn down service, and offer a huge in-room dining service, with all types of cuisine available. You don’t have to leave the hotel - they have all types of restaurants on site. Taxis line up right outside with the staff helping you as well. And it’s walkable to a train station as well. All...

"Everything except it was expensive for services"

"Lovely hotel with huge view rooms by Tokyo standards. Amazing gardens. Great value."

"nice hotel . easy access to train station. 7-11 at the hotel premises. only thing is i got some bug bites . not sure from the bed.nice gym and pool"

"The rooms are very small for the price."