"チェックインに時間かかりすぎ、 対応も、、ビジネスホテルより悪い。"

"Good location, right in the middle of Shinjuku action."

"Excellent breakfast"

"Better response time and english speaking staff for medical emergencies."

"Clean room. A block away from the tower. Nice restaurants in the hotel. Not far from subway stations."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."

"We stayed in the N tower in a room equipped for 4 people. When we first entered, they arranged two twin beds in the only floor space available leaving zero floor space. This is not an exaggeration. It was comical to say the least and very cramped, making for one cranky group. There is no room for luggage, no floor length mirror, and the bathroom doesn't allow for more than one to be using it at one time. This hotel is catered to business people so I do not recommend a family staying here. The...

"Hotel was very luxurious and clean. Good area and close to the hotel. Rooms were decent size"