"The Shinagawa Prince Hotel is a family hotel with something for every age group. We have been coming for more than20 years and we discover new aspects of the quality of the service at the Prince. Mahalo nui loa,"

"The Prince Park Tower Tokyo exceeded every expectation for our family trip. As our first stop in Tokyo, we could not have chosen a better home base. Getting there was surprisingly easy, and the surrounding neighborhood is peaceful and quiet, which was a welcome relief after long flights with a 9 year old. The rooms were incredibly spacious, a rare find in Tokyo, and our family had plenty of room to spread out and truly settle in. Everything felt thoughtfully designed with comfort in...

"Old hotel and so many foreign tourists in groups, and the lobby was a mess. check in process took so long because there were only one or two receptionist. The air conditioner was not working well but they gave us a fan which was helpful, too bad they do no have a room service. Some of the front desk personnel provide a great service but others were not, so I do not know if i want to stay again"

"Clean room. A block away from the tower. Nice restaurants in the hotel. Not far from subway stations."

"This hotel does not feel like a 4 star hotel as advertised, we got the feeling it was a cruise ship room from a dated ship well past its prime. Go for a newer APA hotel for an equal room and bathroom size but for half the price."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."

"Room was so small and restaurant staff was unfriendly. I cannot recommend stay at N tower. Suddenly I am not."

"It was nice having a convenience store in the hotel."