UNO Hotel Sydney

3.0 star property
Hotel in Sydney, near Sydney Tower Eye

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for UNO Hotel Sydney

Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Front of property
Breakfast area
Reception
Deluxe Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

4.2 out of 10

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Studio

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
2 Roslyn Street, Potts Point, NSW, 2011

What's nearby

  • Sydney Tower Eye - 3 min drive
  • Circular Quay - 4 min drive
  • SEA LIFE Sydney Aquarium - 4 min drive
  • Sydney Opera House - 5 min drive
  • Sydney Harbour Bridge - 8 min drive

Getting around

  • Kings Cross Station - 4 min walk
  • Exhibition Centre Station - 5 min drive
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Potts Point Hotel - ‬2 min walk
  • ‪Barrel One Coffee Roasters, Potts Point - ‬1 min walk
  • ‪Et Al. Restaurant - ‬2 min walk
  • ‪El Alamein Memorial Fountain - ‬2 min walk

About this property

UNO Hotel Sydney

Hotel near Sydney Tower Eye
Located close to Sydney Opera House and Circular Quay, UNO Hotel Sydney provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Airport drop-off service (surcharge), concierge services, and tour/ticket assistance
  • Luggage storage, an elevator, and smoke-free premises
Room features
All guestrooms at UNO Hotel Sydney have comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and limited housekeeping

Languages

English, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Drop-off airport shuttle (surcharge) from 6:00 AM - 9:00 PM
  • Airport shuttle on request

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person
  • Airport shuttle fee per child: AUD 8 (from 2 to 12 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

UNO Hotel Sydney Hotel
UNO Hotel Sydney Potts Point
UNO Hotel Sydney Hotel Potts Point

Frequently asked questions

Is UNO Hotel Sydney pet-friendly?

No, pets are not allowed at this property.

How much is parking at UNO Hotel Sydney?

UNO Hotel Sydney doesn't offer parking.

What time is check-in at UNO Hotel Sydney?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at UNO Hotel Sydney?

Check-out is at 11:00 AM.

Does UNO Hotel Sydney provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM–9:00 PM on request. A fee of AUD 25 per person applies.

Where is UNO Hotel Sydney located?

Located in Potts Point, this hotel is within 2 mi (3 km) of Sydney Tower Eye, Circular Quay, and SEA LIFE Sydney Aquarium. Sydney Opera House and Sydney Harbour Bridge are also within 3 mi (5 km). Kings Cross Station is only a 4-minute walk and Edgecliff Station is 16 minutes.

UNO Hotel Sydney Reviews

Reviews

4.2
Rating 10 - Excellent. 9 out of 153 reviews" "
Rating 8 - Good. 13 out of 153 reviews" "
Rating 6 - Okay. 22 out of 153 reviews" "
Rating 4 - Poor. 36 out of 153 reviews" "
Rating 2 - Terrible. 73 out of 153 reviews" "

4.0/10

Cleanliness

5.8/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
No TV, work going within hotel and property next door, only good thing close to public transport ie Kings Cross station
Stayed 4 nights in Sep 2024

2/10 Terrible

Renee

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures must be from many years ago. Floors are split, some holes in walls, no ventilation in bathroom, zero housekeeping, door issues, air conditioner did not work, staff were friendly.
Stayed 4 nights in Aug 2024

4/10 Poor

Nusra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoke alarms were covered with plastic bags. There was a hole in bathroom window where the exhaust is supposed to be. The bedsheet was not changed since last occupancy. Grubby shower. One towel. Lift not available, even though no room are on ground floor.
Stayed 1 night in Aug 2024

4/10 Poor

Teelah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for two nights, and had been hoping for a cheap and cheerful stay. I had booked a studio room. I’ll get the only two positives out of the way first- the wifi was great and the staff were friendly. However that’s where my good experiences here end. When I arrived and went to my room I found it filthy, no one had bothered to mop and there was cobwebs that were clearly months old in the corners of the room, as well as considerable mould damage. I went downstairs and complained and was given a room that, thankfully, was cleaner. However during my time at the hotel there was constant construction noise, loud enough to shake the walls, and mould damage in the new rooms bathroom as well. I had made a comment to reception about having a talk to their cleaner while they got a new room sorted. I did see this cleaner in the room next to mine- in the middle of remaking the beds she had sat down and was on her phone. When I came back 20 minutes later she had not moved from this spot. Additionally the fridge froze my milk solid, the microwave did not work and there had been no hand soap or bath mats provided. I would strongly urge people looking to book here to go anywhere else- while the receptionists were lovely it does not make up for the public health risk this location poses.
Stayed 2 nights in Jul 2024

8/10 Good

Ryo

Stayed 4 nights in Jun 2024

6/10 Okay

Chie

Stayed 4 nights in Jun 2024

2/10 Terrible

Lucas

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Todd

Stayed 1 night in Mar 2024

4/10 Poor

Samantha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could’ve been cleaner when we first got to the room, but good location and staff was friendly.
Stayed 2 nights in Feb 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Desperately needs redecorating.
Stayed 2 nights in May 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the location it was great. However if I had of know it was a huge hot spot for drugs, drug dealers, drug users I wouldn't have stayed there. The property has damages eg broken power points, rotten flooring, mould in the bathroom, paint peeling, broken panels from the wardrobe. There was a issue and there was a breach of security when my room had been entered by other people. A card had been copied for the entry of my room. Which resulted in myself being endanger which I had to leave the room, and check out days before I was meant to check out. Which resulted in myself being left out of pocket of expenses for which I raised issues with the staff. Things were stolen from my room including medicine, clothing, other items of which I had to go and seek out this person who took it with the help of the police which were no more then 200ms away. Now I highly disappointed, I honestly don't recommend this property at all, and it should be removed from all hotel listings.
Stayed 9 nights in Apr 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Pretty horrendous, holes in the bathroom roof with the bathroom being covered in mould. Curtains hanging off the wall. Air con didn’t work so had to have the window open as it was boiling in the room, which kept us up all night with the noise. Beds are uncomfortable with horrible mattresses and the hallways haven’t seen a hoover in a year I’d say.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here. It’s not worth the savings. The property is not what it looks like in the images and is badly worn out. Our room had tiles missing in the bathroom, no bathroom ventilation, mould stains, an almost-hole in the ceiling above the shower, a window that didn’t latch, broken glass behind the toilet, cracks/soft spots in the floor, no electric kettle, a sad stained couch, a poorly draining sink, and insufficient crockery/cutlery. The Wifi was terrible and dropped out every 30 seconds. And it smelt like smoke after the person before us must have smoked in the room. Thankfully the beds were comfy and sheets were clean. If all you need is a bed for a night and running water, it might be okay. But if you want to feel comfortable and safe, don’t stay here. It shouldn’t even be operating. We were “upgraded” to our room because the other one was being renovated, and while we were told about the “problem” of tiles missing, we weren’t told about the disgusting bathroom ceiling above the shower, or any other issues. Location is really good near Kings Cross station and in a seemingly nice part of town. But again, not worth it.
Stayed 4 nights in Apr 2024

2/10 Terrible

Nigel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not maintained
Stayed 4 nights in Apr 2024

6/10 Okay

bangyuan

Traveled with family
Staff said TV is broken and would be taken off.
Stayed 2 nights in Mar 2024

4/10 Poor

Marti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No so good!
Not so good really. We said no room service and they came in anyway and even did bathroom repairs while we were not there and didn't know about it. Thats why we said no room service we didn't want anyone there with our belongings in there! Also the room hadn't been properly cleaned for months!
Stayed 3 nights in Mar 2024

2/10 Terrible

mao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Grace

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were the biggest catfish I have ever experienced. The room was so dirty, there was literally a large hole in the mouldy bathroom ceiling. Brown liquid dripping down the walls and the hallways had cigarette butts and white power all over the ground. When we checked in the staff were fast asleep. We moved hotels that night it was so bad and we felt unsafe in the area.
Stayed 3 nights in Feb 2024

4/10 Poor

Sophie

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Leaky taps. Leaky toilets. Broken curtain rail. No bin...
Stayed 4 nights in Mar 2024

2/10 Terrible

Katina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location however rooms are very run down, unclean & overall it needs some serious love to bring it up to standard.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don’t stay here
Room was filthy, hallways leading to the room were filthy There was severe mold which caused a hole in the bathroom roof
Stayed 2 nights in Feb 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was not like the picture. The window in the main room was permanently open to allow the big air condition tube to pass through. This meant we had all the weather and noise come in, including the construction next door that started at 5:30am. The curtain didn’t even cover the width of the window so we had no privacy and we couldn’t get the room dark to sleep in. The bathroom window also had a hole in it to plug into a power outlet, and the other half of the window was cracked. The shower tap had been replaced but the tile had not. The light fixture in the bathroom was rusted. We had no kettle as the room description advised. We had one mug, one glass and one bowl for a twin room, but no cutlery and nothing to wash or dry them with if we wanted. The pillows were awful and flat. The doors and walls had chips and marks all over (not normal wear and tear, they needed to be replaced). The elevator is also feels like a death trap. It literally took us off our feet with its jolty landing.
Stayed 2 nights in Feb 2024

2/10 Terrible

barry

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place! Don’t stay there.
Stayed 1 night in Feb 2024