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"Would definitely stay there again"

"The staff were all brilliant especially the reception staff. The room was lovely and clean and had everything we needed. The breakfast was really good with lots of choices. Would not hesitate to stay here again."

"綺麗で広くて問題ない。ただし、エアコンがなく、暑くて寝苦しかった。スタッフは親切で良かった。"

"Resturant is terrible"

"Neat place above the pub. If staying in that section, the stairs are quite narrow to get checked luggage up - but doable. We booked through Expedia and it said no attendant on site - so there was confusion on where to leave our bags and we did not receive a response so we ended up paying Premier Inn to hold our bags. But when we got to the hotel after checkin time , there was reception in the Pub. She was very nice and got us checked in quickly. Place was old and could use a dusting of the...

"Fantastic location. Quiet but within easy walking distance of town centre. No free parking but paid car park very close and plenty of space even at busy times (weekend/evenings only). Nice room with quirky decor. Comfortable bed. Delicious full English breakfast. Some cleanliness issues. Shower head full of limescale. Carpets in communal areas threadbare. Overall, though, we would stay again."

"Loverly riverside terrace with plenty of seating areas. Breakfast is wide ranging but can be a bit of hard work finding all the choices and very busy on weekends. Club Lounge fills up quickly when complimentary drinks and snacks appear. Very effective air con in rooms. But in comparison to other local hotels, we would always stay here."

"Schönes Hotel mit großen Zimmern und (leider recht teuren) Parkplätzen nah an der Altstadt von Stratford. Man kann von hier aus fast alle Sehenswürdigkeiten zu Fuß erkunden. Im großen Garten kann man entspannen. Die Betten waren sehr bequem und es war ruhig. Das Frühstücksangebot war durchschnittlich, wir mussten immer wieder darauf hinweisen, dass das Buffet leer ist und es dauerte teilweise recht lange, bis nachgelegt wurde."

"Great hotel, lovely room and staff. Would stay again"

"Pool was out of action first day which was unfortunate.Air conditioning did not work well.Breakfast was very good."

"Good room - clean, smart, welcoming reception, excellent shower Great location Parking on site "

"The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed. Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state...

"Quiet location Free parking Comfortable bed Minor issue - tv didn’t work "

"No A/C. We requested a fan and they brought us one that was full of dust. Didn’t realize that until we turned it on and dust chunks flew out. Realized we could use the hair dryer to blow out all the dust so that helped but then dust chunks were all over the floor. Facilities are a little run down. Staff was duct taping down the carpet in the hall right outside our door. Check in at kiosk didn’t work. Staff present was not that helpful but eventually got us checked in."

"Property is quirky and well located but outdoor space needs some TLC to make it more usable and some more friendly outdoor seating. I found it unusual to be asked to strip the bed and put into a plastic bag before departing. Everything needed was there and I would return."

"The cottage was spotless, the shower was wonderful and the bed very comfortable. The kitchen had all I needed to cook a meal which I appreciated. The experience was bliss."

"Upgraded facilities. Delicious food."

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Amazing breakfast, perfect place for a sleepover after a long flight"

"Great place to stay. The concierge who greeted us was extremely kind and helpful!"