"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"The hotel is fine, nothing fancy but good for a few nights"

"Great location for the city center. Clean rooms and the breakfast was great!"

"Convenient location just next to tram station and near shopping centre. Originally booked wrong room type, but staff was very helpful changing to a family room for us which is much appreciated."

"Overall a good place with AC"