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Novotel Ambassador Suwon

4.5 star property
Luxury hotel with a sauna connected to a shopping center in Suwon

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Photo gallery for Novotel Ambassador Suwon

Property entrance
Property video
Breakfast, lunch and dinner served
Lobby sitting area
Indoor wedding

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is SAR 389
SAR 428 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Business - High Floor)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Business - High Floor)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Heating
Executive Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Heating
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Down duvet
  • 56.2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Soundproofed
Heating
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

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SAR 540 total
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About the neighborhood

Map
902, Dukyoung-daero, Paldal-gu, Suwon, Gyeonggi, 16622

What's nearby

  • Hwaseong Palace - 3 min drive - 3.1 km
  • Hwaseong Fortress - 3 min drive - 2.3 km
  • Suwon City Hall - 3 min drive - 3.1 km
  • Suwon World Cup Stadium - 4 min drive - 4.2 km
  • Suwon Baseball Stadium - 5 min drive - 4.7 km

Getting around

  • Suwon Station - 3 min walk
  • Seryu Station - 3 min drive
  • Incheon Intl. Airport (ICN) - 62 min drive

Restaurants

  • ‪The Square - ‬1 min walk
  • ‪On The Border - ‬2 min walk
  • ‪서가앤쿡 - ‬1 min walk
  • ‪Smoking Cafe - ‬5 min walk
  • ‪호락 - ‬6 min walk

About this property

Novotel Ambassador Suwon

Luxury eco-certified hotel near Hwaseong Fortress
Located close to Hwaseong Palace and Suwon City Hall, Novotel Ambassador Suwon provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant, The Square, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • An elevator, concierge services, and a computer station
  • Wedding services, a 24-hour front desk, and a ballroom
Room features
All 287 rooms include comforts such as bathrobes, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Restaurant

Four Points By Sheraton Suwon

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 262 reviews
The price is SAR 458
SAR 504 total
includes taxes & fees
21 Jul - 22 Jul
Four Points By Sheraton Suwon

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; KRW 44,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10,760 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 44000 per person
  • Rollaway bed fee: KRW 55000.0 per night
  • Facilities fee: KRW 16500 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Suwon Hotel
Novotel Ambassador Suwon
Novotel Ambassador
Novotel Ambassador Suwon Hotel
Novotel Ambassador Suwon Suwon
Novotel Ambassador Suwon Hotel Suwon

Frequently asked questions

Is Novotel Ambassador Suwon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Novotel Ambassador Suwon?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Ambassador Suwon?

Check-out is at noon.

Where is Novotel Ambassador Suwon located?

Located in Paldal-gu, this luxury hotel is within 3 mi (5 km) of Hwaseong Fortress, Hwaseong Palace, and Suwon City Hall. Gyeonggi Arts Center and Suwon World Cup Stadium are also within 3 mi (5 km). Suwon Station is only a 3-minute walk and Hwaseo Station is 30 minutes.

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Novotel Ambassador Suwon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

EIJI

Liked: Cleanliness, amenities, property conditions & facilities
I always select this hotel when I visit Suwon City. Very convenient, nice room, nice service and good food.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel and great location. Highly recommend staying there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bong Sig

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Convenient transportation and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value.
Stayed 2 nights in Sep 2024

6/10 Okay

EUN JIN

Disliked: Cleanliness
There is no clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel near Suwon main station
Stayed 1 night in Oct 2024

10/10 Excellent

LUMAR ACADEMIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to all tourist destination and public transpo.
Stayed 2 nights in Oct 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, room comfort

Good location

V good location, close to railway station. The hotel is connected to shopping mail, that's convenient to every age. Also the night market n restaurants are just in 200m. Honestly, the room was in average quality but very clean and the staff was nice n well communicate in English.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location adjacent to train station and airport limo bus. Room was clean and comfortable, front desk staff were helpful booking airport transportation. Short taxi or bus ride away from the fortress. Multiple restaurants within walking distance.
Stayed 1 night in Oct 2024

8/10 Good

Eiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I always stay here when I visit Suwon city on business. Morning buffet is wonderful. Quiet, clean and helpful staff. Can relax all the time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Nice breakfast. Things close pretty early though.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location at Suwon station, the luxury bus from Incheon airport was direct to the front door and cost 13,500KRW. The gym at the hotel was the largest and most comprehensive I've ever seen across 50 hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Mamta

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and attentive team
Stayed 3 nights in Nov 2024

10/10 Excellent

SHIOZAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stuff helped me to find out my lost luggage with best hospitalities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hyewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to do everthing. Clean!!
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with convenient location

The hotel is conveniently located within walking distance from shops and restaurants in the Suwon station area. However, the toilet is quite smelly and something needs to be done to get rid of the smell. Also, the walls have strange small black dots.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Ambassador

Location was the best part of Novotel Hotel . Best Shopping& transportation! Rooms are little smaller than I expected. Overall service was good but some Front Desk clerks needed little more service training.
Stayed 4 nights in Oct 2024

8/10 Good

ASAKO

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for tourists. Suwon station is 3 min. There’s a bus stop in front of the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bus from airport.

I bought a bus ticket at the airport for Suwon Station, the bus stop was directly outside the Hotel. Highly recommended.
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and courteous
Stayed 4 nights in Oct 2023

6/10 Okay

MICHAEL

Liked: Amenities
Connected to many shops and dining options. The hotel is showing signs of age. It needs to renovate.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service

Lots of insects in the room

There were a lot of flies and mosquitos (both alive and dead) flying around in the room, especially in the toilet, sink and shower area. The room needs a major insecticide spray session..
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Liked: Amenities
I wish there was a service in the hotel's front lobby where guests could request a taxi. I was informed at the front desk that taxis could be taken outside, but there were over 20 people waiting in line and I had to wait for over 30 minutes in the cold weather/Best
Stayed 1 night in Dec 2023