Find hotels near Sutton Park, York from SAR 284

"Parking was safe but not very big for size of hotel . "

"Good place to say if in York "

"We had a lovely time here. The kitchen /living space was perfect for us all to be together. We also enjoyed the hot tub and outdoor area! Thank you very much for having us to stay! We could have done with a little more loo roll if anything, although I understand that when a member of the group called the hosts they provided extra so this wasn’t really an issue. All just to note the blind in one of the upstairs bedrooms is broken."

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"

"Friendly reception and great "

"Beautiful cottage, family friendly. "

"Very impressed. The staff were excellent. The accommodation was very clean and we were in a lovely quirky room with a fabulously sloping floor that really added character. The only thing to mention was car parking was a little limited but other than that we had a really good experience. "

"Had a lovely break. Everything you need. Car parking safe and secure in gated area. 2 minutes walk to all amenities. Quiet in bedroom at night with no road noise. Only downside was upstairs sloped ceiling where I bumped my head a few times"

"I loved the farm, the rooms were very clean and the host was definitely the cherry on top, so helpful and kind."