"The apartment itself was great but the sofa in the front room was stained and not very comfortable. We booked in for 3 nights and we were issued with one toilet roll that was more happy shopper than premium. The walkway from our apartment to the stairs was barely lit in the evening which wasn’t great.
We were looking for a slightly later check out so we tried calling multiple times and emailed first services but got no answer and have yet to get a reply.
Also the TV had all the expected apps installed but none of them connected to the internet and you are told to not change any settings.
As I said all the issues were small and didn’t really bother us but should be looked at. Would definitely go again."
"Staff were variable from courteous and welcoming to indifferent. The spa facilities are too small for the size of the hotel. Menu options were uninspiring and generally overpriced. Best thing about the hotel is undoubtedly the fantastic view"