"My stay at this hotel was significantly below expectations. Upon both arrival and departure, I had to speak with the front desk through a side window, which created an unprofessional and uncomfortable first and last impression. The bed was in extremely poor condition; the mattress had pronounced, noisy springs that made it difficult to rest properly. The vinyl floor was visibly dirty, and the sheets were dingy with a musty odor that suggested inadequate cleaning. Additionally, the towels were...