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"In this area, definitely represents value for money. I appreciate the privacy option for whether or not one wants the room serviced & think it helps to be more ecofriendly. Only gets a 4 on this count because of the plastic travel sized toiletries.My room did overlook the railway tracks and were I a light sleeper I might have been disturbed by this."

"The staff was great and super helpful. They changed our room on the first day to a better one. Always smiling and helpful!"

"Great location, great staff, great room"

"Superb location and excellent staff made our stay in London a great experience!"

"The staff was fantastic!"

"Very welcoming staff, clean room and easily walkable to Terminal 5"

"The staff of the hotel was so accommodating and made her stay so welcoming "

"Perfect location for travelers Very nice comfortable rooms"

"Great location "