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"Once we were checked in, our stay was great. At check-in, our registration person was unengaged and presented inaccurate information. He offered us and upgrade stating that it was less than what we had originally paid for our room. After making the upgrade, he tried to charge us an additional cost. He then stated that it was above what we originally paid so we refused the upgrade. The entire process took us over 20 minutes."

"It was a nice property and clean and in order. I would have like to have known up front that there is no available parking and that there was a daily charge to use what was available. I had a difficult time finding the room (my kids and walked all around the building at the end of a long day of travel) and was sent to the wrong room by one of the customer service agents when I called their helpline. The agent who was the MOST HELPFUL WITH THE PROCESS AND WHO MADE THE DIFFERENCE FOR US STAYING after our frustrating check-in process and finding the room was MAE! She deserves some HUGE KUDOS. Had she not helped the way she did I was ready to cancel the room and find a new place to stay. All that said Sonder was clean, well kept and secure. I was comfortable staying there with my kids. If I have to choose to stay in Denver again I will keep Sonder on my list."

"Amazing! Gorgeous esthetics & exceptional friendly service in every single department. I love the commitment to going green & highly recommend. "

"I thought "

"Amenities inside were plentiful "

"The stay was amazing. "

"Stay was awesome. I actually won 1,500 on the 1 dollar slots. Room was nice and clean"

"The staff was wonderfully accommodating and the hotel offered some really interesting amenities - wine at 5, nightcap late in the evening. The room was spacious and beautifully appointed, and even on the 2nd floor was quiet! I returned two nights later and had a beautiful suite - plus the hotel is much more affordably priced than others in the area of Union Station, which makes it convenient to get to DIA and to other cities by public transit."

"This was a good and clean location. It is close to the 16th street mall and all the local stadiums and restaurants with in walking distance . "