"I was promised a daily $45 food and beverage credit and I never received it."

"The rooms were very clean. You did not get enough cups for the coffee maker. You should offer a simple breakfast in a bag. Example granola bar/piece fruit/small water/muffin or something similar"

"A 16:57 chambre non prête et ose nous dire qu il y avait succour chamber disponibles qu une personne avait brisé le porte serviette le porte serviette est accrochée sur un mur en porcelaine et aucune chance que tu peux le réparer sans enlever là céramique elle était intacte il y avais même des taches d eau qui montait qu’elle était pas fraîchement changé pour une suisse prestige ce n etait vraiment pas celas cheap"

"Flexible check-out time is the best experience of it all. They do not bug you about an hour or two if you overslept and are checking out a bit late."

"I stayed for the TVD weekend con. First, the female at the counter was rude when I tried asking her a question. She left me at the counter and just left. The other male at the counter noticed what she did and shook his head and was nice enough to call me over to him and he helped me. Once we went up to the room, the room did not have enough lighting. One of the outlets weren't working. The ice machine on our floor had no ice. When I tried to call Front Desk to find out what other floor had a...