Find hotels near Subterra Castle, Topeka from SAR 223

"The bed was very comfortable. The room as well. Bathroom very clean and efficient. Breakfast was decent. Good coffee machines. Could have had a carton or half and half dispenser instead of just Coffee Mate. We would stay again. "

"We had no hot water at our sink. The shower barely worked. The place looks like it is literally falling apart. I would never stay here again. "

"Breakfast was basic. Was longing for jam for my toast. In the end, ate without."

"General Management needs renovation. Room 301 is a joke especially when paying over $100. Suggest management visit this room and explain why you can't fix the warped floor when you are charging people these types of prices."

"The hotel is very good, staff is extremely nice. However, the hotel is undergoing a renovation. There was noise and dust. Make sure you confirm it is over before booking."

"Nice breakfast Room was comfortable"

"The check-in process was tedious. I arrived (with a confirmed reservation) about 3:45 (check in starts at 3:00) and was eventually told my room wasn't ready and they would verify with housekeeping. OK, I get it, sometimes there are delays. However, another couple came in, with a reservation, and were immediately assigned to their room --same type, same number of people. Then another couple came in WITHOUT a reservation and were assigned to the same type of room as mine. After about 15 minutes, it was decided that I could be assigned to a different room than the one they had originally assigned to me. Very poor customer service. The room was comfortable, but the towels are poor quality and the toilet paper is like sandpaper. The breakfast room was clean and well attended, though the selections were poor. I often stay at Hampton Inns, but will think twice before staying at this one again."

"The lady that was working in the evening was very unfriendly . She seemed like it was a problem when she had to check people in . The overnight and morning staff very friendly and helpful . The lady doing breakfast needs to be counseled on food safety . A couple of the things she did was gross and was reported to the front desk manager. The room was clean the Paul was OK the sauna was not working when it was turned on."

"The staff were never at the front desk for afternoon check in or evening to answer questions except for morning check out. Breakfast not included in price so did not eat there. "