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"Minor issue with check in but wuickl6"

"I have not received the code to get into the room, I sent a couple of texts and no reply, so rang but he spoke so fast I could not catch what he was saying but eventually got in. The was ok but when you go to the fridge the floor caved in it was the carpet stoping you from causing you harm"

"There were two restaurants near one Greek and one Latin American we tried the latter and it was good, the Greek one was closed Monday. Staff were welcoming, small family run hotel so personal. Nice bar area. Breakfast was included (continental) but they did offer boiled eggs or bacon bap or sausage bap in the morning."

"Had a great stay at Ashbys room was lovely. Beds very comfortable. Great location will definitely go back one day!"

"Great location, great staff"

"Sparkling clean room, very comfy bed, staff were helpful and friendly. The breakfast had the best sausage I’ve ever had!"

"Lovely room very quiet and clean. "

"The hotel is adorable, very clean. The restaurant was great as well. The only issue we had was the heat. We were there during the heat wave and on the 4th floor. It was incredibly hot in the room and they only had one small fan available that did not work well. The upper floor rooms need at least two heavy duty fans in order to be bearable."

"Highly personable owners who were kind friendly and helpful. Breakfast is excellent. Thank you for a very good stay."

"The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity."

"Property was very clean and had everything that we needed. It did have two bedrooms which would be OK if you had two adults and two small kids. Not enough room for 4 adults, but it was perfect for my husband and myself. Staff were very friendly and helpful, especially the lady working in reception who was wonderful and very understanding when we accidentally booked the wrong date for checking out. The location was great in Seaview, walking distance to the sea with some lovely eating places...

"This is by far the best hotel I have ever stayed at. And I have stayed in 100s. Staff could went above and beyond, the place is stunning, the rooms are spectacular and the breakfast was excellent. I wish I could stay every weekend."

"The hotel was great the air conditioning could not cool the room off enough for our liking during the heat dome we experienced. The breakfast was very nice the restaurant was imho over priced for what you got and the younger staff could have smiled and been a little friendlier."

"No elevator or air conditioning - rooms were very hot during summer heatwave. Helpful service."

"The parking was very good."

"A very lovely, friendly and comfortable hotel. Staff were super friendly. Restaurant food was great. À la carte breakfast was also very good but there was no fruit offered which I was disappointed with. Times were also a little tight from breakfast, dinner, room cleaning and checkout but it was a small hotel so this is understandable. I would definitely stay here again. Thankyou."

"This place is overrated, dated, unclean. Friendly staff but it is quite far from the town centre and it feels more like it is about how you as a customer can help the staff - it is about their needs, not yours as a customer."

"Very boutique hotel."

"No door key as all digital, had to use phone which is ok but only gives access to 1 person. Shower temperature was luke warm at it's hottest, shower gel dispenser didn't work. Also the air-conditioning didn't work, had to use the fan instead. Room was noisy due to the adjacent pub."

"The hotel is not inspiring on the outside but is well situated for trains, buses and travel to the Isle of Wight. It has the feel of a run-down hotel which is in the process of being up-graded by the present owners. My room had comfortable beds and a newly fitted bathroom but the windows could only be opened a small way as they were blocked by a fire escape staircase immediately outside. The air conditioning unit had seen better days but there was also a fan. Breakfast in the handsome...