"Rooms are hot even with the AC on full blast"

"Helpful, professional, friendly staff. Clean comfortable room. Highly recommend! Great french bakery on the premesis."

"Hotel staff were nice and helped out whenever needed!"

"CLEAN ROOM"

"Great service definitely will stay here agian"

"Check your bed but other than that was good"

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Great customer service and the room was super cleaned. Thank you"