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Best Western PLUS Old Tollgate Hotel

3.0 star property
Hotel with free parking, a short walk to South Downs National Park

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Photo gallery for Best Western PLUS Old Tollgate Hotel

Garden
Reception
Comfort Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board
Exterior
Lunch and dinner served, local cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Room options

About the neighborhood

Map
The Street, Bramber, Steyning, England, BN44 3WE

What's nearby

  • Bramber Castle - 2 min walk - 0.2 km
  • South Downs Way National Trail - 12 min walk - 1.1 km
  • Preston Park - 14 min drive - 18.4 km
  • Brighton Beach - 16 min drive - 15.4 km
  • Brighton Centre - 17 min drive - 16.4 km

Getting around

  • Shoreham-By-Sea Station - 7 min drive
  • Heathrow Airport (LHR) - 89 min drive

Restaurants

  • ‪The Kings Head Inn - ‬8 min walk
  • ‪Old Bakery Tearoom - ‬18 min walk
  • ‪The White Horse Smokehouse & Grill - ‬16 min walk
  • ‪The Cabin at Berrets Farm - ‬10 min drive
  • ‪Chequer Inn - ‬17 min walk

About this property

Best Western PLUS Old Tollgate Hotel

Hotel near South Downs National Park
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western PLUS Old Tollgate Hotel. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an electric car charging station
  • Free newspapers, a 24-hour front desk, and wedding services
Room features
All guestrooms at Best Western PLUS Old Tollgate Hotel include amenities such as free WiFi and safes, in addition to free newspapers and minibars.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Hungarian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Old Tollgate Hotel Steyning
Best Western PLUS Old Tollgate Hotel Steyning
Best Western Old Tollgate Steyning
Best Western Old Tollgate
Best Western PLUS Old Tollgate Steyning
Best Western PLUS Old Tollgate
Best Western Old Tollgate Hotel
Best Western Plus Old Tollgate
Best Western PLUS Old Tollgate Hotel Hotel
Best Western PLUS Old Tollgate Hotel Steyning
Best Western PLUS Old Tollgate Hotel Hotel Steyning

Frequently asked questions

Is Best Western PLUS Old Tollgate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western PLUS Old Tollgate Hotel?

Self parking is free at this property.

What time is check-in at Best Western PLUS Old Tollgate Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western PLUS Old Tollgate Hotel?

Check-out is at 11 AM.

Where is Best Western PLUS Old Tollgate Hotel located?

Located in the heart of Steyning, this hotel is within a 5-minute walk of Bramber Castle and South Downs National Park. River Adur and South Downs Way National Trail are also within 15 minutes.

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Best Western PLUS Old Tollgate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 153 reviews
Rating 8 - Good. 74 out of 153 reviews
Rating 6 - Okay. 7 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
The receptionist was very friendly and helpful. We were also upgraded which was a nice surprise. The bedrooms could do with some updating and a good clean as there were quite a few cobwebs.
Stayed 1 night in Dec 2019

4/10 Poor

Sue

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2019

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always stay there when in the area, it cannot be faulted for the price, staff & food.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
We have stayed several times and the standards are always the same - very good in every respect. It is a reliable hotel.
Stayed 1 night in Aug 2019

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful and the breakfast was superb.
Stayed 1 night in Jul 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

+ Plus

Really nice stay ..... well worth the Plus.
Stayed 1 night in Jul 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our time in the hotel
Stayed 1 night in Jul 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lovely Hotel In A Quiet Pretty Village

We wanted to spend a couple of days in the Brighton area, but wanted a hotel out of town, somewhere quiet. Came across the Old Tollgate in our search and it looked really good. From our arrival and checking in, to service at the bar and restaurant, all the staff were very friendly and accommodating. The room was very comfortable, with almost silent air conditioning, under floor heating (handy in winter), and a very comfortable bed. The food in the restaurant was excellent. The buffet Breakfast had a great choice of fruit and cereals as well as hot dishes. The carvery in the evening was the nicest we have been to in a long time as well. After dinner we recommend a walk around the village, which is very pretty. You also have Bramber Castle ruins practically opposite the hotel. Not a lot to see there, but interesting history. Next time we are in the area we won't even look anywhere else, we would love to go back.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sandra

Stayed 1 night in Jul 2019

10/10 Excellent

MRS SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay, house hunting.

First time staying at BW in this country, Room clean, bed comfortable, food great, staff couldn't be more helpful and friendly. Will definitely stay with this franchise in the future. Thankyou Bramber Staff.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Carvery Food

Nice hotel for stop over. Very helpful staff. But disspointed woth hotel charging £50!! For carvery for adult and child who just turned 13. No way my daughter ate £25 worth food. Despite bringing this up. We had no choice. Option of main and desert would b nice. We paid for starter we never had .For purely this reason wouldnt stay again. Shame.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let down by bad wifi.

We stayed here as part of a road trip around England. Our room was clean and comfy and had everything we needed - except good wifi! Reception said their was a problem with the wifi - a BT issue and it was in a black spot as well. After trying for a few hours to get reception we went to a pub up the road and got good reception and wifi. So unsure what the real story was. Good wifi is crucial for today’s travellers. Dinner in the restaurant was good - a buffet. Breakfast also good. In a little village so quiet and charming. Great walk up to the old church and castle ruins. Would have rated higher if not for the wifi.
Stayed 1 night in Jun 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but

Excellent apart from bathroom which was well fitted but shower was useless
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with lovely new bathroom. Lots of hot water and everything else for comfort. Communal areas were inviting and food good. Overall a welcoming and enjoyable experience after a day walking the SDW.
Stayed 1 night in Jun 2019