Find all hotels by Best Western in Stevenage from SAR 193

"The room was really dated with a strange layout. Very basic and expected better from a Radisson. The staff were friendly and the reception was nice. "

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."

"This is a halfway house for druggies! We had 5 rooms for workers and they refused to stay another night!! First night one of the guys had a spaced out girl just randomly come in to his room and sat on his bed."

"The location of this hotel right at Stansted Airport is the main reason for booking this location. It was clean and well maintained. The breakfast which was included offered a variety of options. Over all our brief stay was pleasant. "

"Yes "

"Great hotel"

"Great hotel, handy to the tube, plenty of local shops and cafes in walking distance. Room was very clean and spacious. Room did not have carpet, which I thought strange, but it was probably more hygienic. We enjoyed our stay and would stay again."

"No toilet roll in the bedroom Staff were told multiple times and each time we were told it would be put there. We had to use packets of tissues"

"No air conditioning, light in bedroom didn’t work. No window so no air, given one pillow which was so flat I might aswell not had one. Was given a disabled room so shower was just wet room. Room was so claustrophobic and the fire alarm lit up the whole room so couldn’t sleep properly. "