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"Our stay at the ship inn was lovely. The room was spacious and modern, the bed was really comfortable, the bathroom and walk in shower were delightful. We didn’t have the breakfast as we had other plans with friends. This is a help yourself continental style breakfast, which looked quite basic but perfectly adequate. The staff onsite were very friendly and accommodating. The only thing we found could be improved is the communication beforehand. I had a query and so messaged via Expedia, I...

"Everything was very good"

"Great place to stay overnight on the way to our holiday destination, we re ommend it. We couldn't fault it, everything was superb."

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"First time I've stayed at Holiday Inn, what can I say it was great. I didn't want to leave, so much to do in Southend, and the hotel was above standard. From the minute I walked in, until I left my stay was comfortable, peaceful and just what I needed. I will return. Close to a small retail outlet, but it is quiet you wouldn't know.. and handy for the airport."

"Clean room, great , professional and very friendly staff Wide variety of food on the menu, definitely recommend a visit "

"Perfect location"

"The bathroom was dirty, clearly had not been cleaned properly in some time, there was hair all over the floor, dirt build up around the shower tray and shower itself. Windows were also very dirty. The breakfast bag is not worth it as it’s not ready to go you have to wait 10mins for the hot part!"

"All the staff where polite and helpful, it just probably my over sights that I didn’t know this is a pub and a busy one, it was 1 in the morning with music playing that I emailed the pub to ask when things would quiet down and my young child couldn’t sleep. Very basic room, screw on the floor, cracks in the walls, dirty toilet and bath."

"Great staff fantastic views and great food"

"Do not book here. I booked 10 months in advance and when we arrived they couldn’t find my booking. Given a room on 2nd floor, in direct sunlight so it was like a sauna, but they did give us a fan. Arrived back at midnight to find gates closed and locked. Had to call someone to unlock the gate and let us in. Next morning tried to use the shower and wouldn’t work, then tried the was basin and no water. When I mentioned the shower at checkout, they knew about it and said we should have been...

"Lovely stay as usual but aircon unit very noisy"

"The hotel needs a lot of care and attention , cleaning which is a most. other parts need cleaning.I use the GYM when I was there, Equipment's need updated , .Lot of other places are rusted, meaning to old , good clean down.Needs a better fan for bathroom /shower, especially when having to do ANOTHER 2 IN THE toilet. NEEDS MORE STRONGER SUCTIONS. WINDOWS NEED CLEANING PLENTY COBWEBS IN EVERY AREAS. Rubbish even outside the areas need to be emptied daily, Areas where you are aloud to smoke...

"Clean room though may be small in size with the unnecessary extra bed occupying the space. The staff was helpful but was surprised to see that not all the rooms had IRONs which is standard in US. "

"Dear Pauline and Dave - thank you for a great stay - take care. Mick and Sharon"